Azure Cloud Support Engineer - Monitoring & Automation

This role provides technical support in Azure Monitoring and Automation Space to customers, partners, internal staff and others on critical issues experienced with technologies.

A Support Engineer is responsible for providing quality support for Azure Monitoring and Automation with a high degree of customer happiness, provide responsive and reliable technical solutions and information to customers.

Azure Monitoring and Automation Includes the Following Technical Areas

• Azure Automation
• Azure Log Analytics
• Azure Monitor Alerts and Essentials
• Azure Application Insight

• 4 years of experience in systems deployment, admin, network operations, software support, Cloud or IT Consulting.
• Required Skills: Strong knowledge on Windows, Linux OS, Client Server knowledge, understanding of Cloud services, Azure, Azure Active Directory, Azure Automation, Runbook Management, PowerShell, TCP/IP and HTTP.
• Preferred: Strong Linux, Windows OS Knowledge, Linux, Windows Update Patching Management.
• Having certifications on AZ900 - Azure Fundamentals and AZ104 - Azure Administrator is a plus.

System Administration

Configuration of Windows and Linux Operating systems

Windows and Linux

• Event Logs/Syslogs Analysis
• Patch and Security Update Management
• Performance analysis using built-in performance counters *

Network Connectivity

• Network connectivity for both private and public networks

Azure Active Directory

• Conceptual knowledge of Azure Active Directory Security and Access Control

PowerShell

• Automating Operating System tasks through the use of PowerShell scripting