Systems Administrator II - Public Safety

• Assist in support and troubleshooting of computer hardware, software, telephones, and networks
• Assist in designing, upgrading, and troubleshooting IT systems
• Assist in providing specifications for various technology systems’ architecture
• Monitor and manage server performance to ensure optimal application performance
• Administer and optimize SQL Server databases, including user permissions, configurations, and maintenance
• Prepare for and implement enhancements and upgrades to IT systems
• Manage users, groups, and security settings for public safety applications
• Manage project timelines, budgets, and resources to ensure successful project completion within established constraints
• Stay current with the latest technology updates, trends, and best practices
• Responsible for monitoring IT hardware operations to ensure proper configurations
• Develop and maintain documentation related to application administration, including system architecture diagrams, installation instructions and standard operating procedures
• Advise network users of hardware requirements, configurations, and limitations
• Evaluates and reports on new technologies to enhance capabilities

• Personal computers, printers, scanners, computer software applications, local area networks, cell phones and business telephone operations
• Network Routing and Switching fundamentals such as vlan, spanning tree, trunking, IP addressing/subnetting, etc.
• Strong understanding of database design, maintenance, and security best practices.
• Proficiency in system troubleshooting, application configuration, and technical documentation.
• Excellent communication skills with the ability to translate technical details for non-technical users.
• Networking and ethernet standards, copper and fiber design and installations
• Wireless infrastructure design and management
• vmWare Virtual Server Management
• Active Directory Domain Services including Domain Controllers, DHCP, DNS, Group policy
• Azure Principles
• Role-Based Access Controls (RBAC)
• Multi-Factor Authentication (MFA) principles
• Network Security fundamentals including perimeter, endpoint, server, mobile, and cloud
• PBX and Cloud telephony (UCaaS)
• Experience with SQL scripting, database performance tuning, and application integrations
• Effective prioritization and time management techniques
• Ability to work collaboratively in a team environment
• Ability to effectively deliver clear, detailed, and correct verbal and written communication predicting questions and concerns, understanding opposing ideas, concepts, and options.
• Ability to research, define, and validate a variety of information and statistical data and materials.
• Ability to identify, prioritize, delegate, and complete required tasks in the manner and timeframe required.

Minimum Qualifications: Bachelor’s degree from an accredited college or university in an applicable area of study and a minimum of four (4) years’ progressively responsible experience performing the above and related duties; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A valid driver’s license is required. Must complete required NIMS level training within the first six months of hire.

Physical Demands: Frequently required to walk, sit, and kneel, use hands to finger, handle or feel, reach with hands and arms, climb or balance, talk or hear, and occasionally lift and/or move up to approx. 10 lbs.

Drug testing Background Check In addition to the application, testing and/or examinations may be required for further consideration on this position. Due to the 24/7 nature of IT systems, this role is up to 100% on-site work. This position will also participate in an on-call rotation for emergency issues outside of business hours.