System Administrator Level 2

As a System Administrator at CyberPoint, you will provide hands-on support for mission-critical systems, ensuring reliability, performance and operational continuity. You’ll work across both user support and system administration functions, handling Tier 1 and Tier 2 issues while contributing to system improvements and stability.

This role is ideal for someone with a strong foundation in Linux and Windows environments who is comfortable troubleshooting, scripting and supporting a mix of infrastructure and end-user needs.

When you become a part of CyberPoint you are joining a dynamic, diverse, fast-growing company that welcomes creative thought and ambition. We’re committed to creating an environment where each employee can thrive.

What You’ll Do

• Provide Tier 1 (Help Desk) support for initial issue identification and resolution
• Handle Tier 2 escalations, troubleshooting more complex system and user issues
• Configure, manage and maintain Linux/UNIX and Windows operating systems
• Support Windows 10/11 and Windows Server 2022 environments
• Perform system updates, patching and maintenance to ensure performance and security
• Troubleshoot system updates, patching and maintenance to ensure performance and security
• Implement system enhancements to improve reliability and operational efficiency
• Utilize scripting (eg Bash) to automate routine system administration tasks
• Support day-to-day IT operations across systems and users
• Collaborate with engineering and operations teams to resolve issues and improve systems

• US Citizenship
• Active TS/SCI + Full Scope Polygraph
• Bachelor’s degree in a technical discipline or equivalent combination of education and experience
• IAT Level II Certification (eg Security+, CE, CySA+ GSEC, SSCP or equivalent)
• Experience supporting both Tier 1 and Tier 2 IT operations
• Intermediate experience with Linux system administration
• Experience administering Windows 10/11 and Windows Server 2022
• Experience troubleshooting system and user issues across environments
• Experience with scripting (eg Bash or similar)
• Ability to manage and configure operating systems and system components
• Strong problem-solving and troubleshooting skills

What Will Set You Apart

• Experience with AWS cloud environments
• Experience with automation and scripting beyond basic administration tasks
• Familiarity with system monitoring and performance tuning
• Experience in secure or mission-critical environments
• Strong communication skills and ability to work across technical teams

Great people are the foundation of any great company. To attract and retain great people, CyberPoint offers fulfilling work that we like to balance with the rest of life. We accomplish this by offering outstanding benefits that allow each of our employees to live and work well. To learn more, https://www.cyberpointllc.com/benefits.php.

Be a part of CyberPoint. Be valued.

We are an inclusive community in which all types of diversity are embraced, respected and seen as true value for the company. We are committed to cultivating this community, but we realize there is still more work to do. CyberPoint will continue to evolve into a more inclusive and equitable company and is fully committed to the principles of equal employment opportunity and affirmative action.

CyberPoint is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of gender, gender identity or expression, sexual orientation, race, age, religion, physical or mental disability, veterans’ status or other federal, state and local protected characteristics.