Salesforce Administrator / QA Tester

We are looking for a junior Salesforce administrator (remote) who wants to spend the bulk of their time in structured, repeatable quality assurance. This person will execute full end-to-end test passes in our sandboxes, over and over, across each release: building and maintaining the test scripts, running them, logging what breaks, retesting fixes, and confirming regressions have not been introduced elsewhere.

Repetition is the job, not a side effect of it. The right candidate is someone who is genuinely comfortable running the same 200-step regression pass every sprint and catching the one step that changed - and who is methodical enough to keep the documentation accurate while doing it., Engagement type Open - vendor staff augmentation, individual contractor, or employer-of-record Seniority Junior (1-3 years); this is a hands-on execution role, not a lead role Time zone is a hard requirement. Testing is iterative and conversational - the tester needs to be able to ask an administrator or developer a question and get an answer inside the same working session. Candidates should be located where the standard working day overlaps with US Eastern., * Execute full end-to-end test passes across core business processes in the sandbox environments, following documented scripts, for every release cycle.

• Run regression suites after each configuration or code change to confirm that existing functionality still behaves as expected.
• Test across the full record lifecycle - record creation, field updates, stage and status transitions, automation firing, downstream record effects, and reporting output.
• Retest and close out defects after fixes are deployed, and confirm the fix has not broken adjacent functionality.
• Validate behavior after sandbox refreshes and deployments, including smoke testing of critical paths.

Test design and documentation (~20% of time)

• Write and maintain test cases and test scripts from user stories, acceptance criteria, and process documentation.
• Keep the test case library current as requirements change; retire cases that no longer apply and add coverage for new functionality.
• Log defects with clear, reproducible steps, expected vs. actual results, affected records, screenshots, and severity.
• Maintain test execution records so that release readiness can be assessed at a glance.

Test data and environment support (~10% of time)

• Prepare and refresh test data sets, including bulk loads via Data Loader or Data Import Wizard.
• Write basic SOQL queries to verify data state and confirm expected record changes.
• Test across multiple user profiles and permission sets to confirm record visibility, field-level security, and sharing behave correctly for each role.

Light administrative configuration (~10% of time)

• Perform straightforward declarative configuration under supervision - custom fields, page layouts, list views, validation rules, simple reports and dashboards.
• Assist with user setup, permission set assignment, and access troubleshooting.
• Support user acceptance testing cycles: prepare UAT scripts, walk business testers through them, and consolidate their feedback.

• 1-3 years of hands-on experience in a Salesforce environment as an administrator, QA tester, business analyst, or support analyst.
• Working knowledge of the Salesforce platform: standard and custom objects, record types, page layouts, profiles and permission sets, validation rules, and Flow.
• Demonstrated experience executing manual test cases and logging defects in a tracked system (Jira, Azure DevOps, or similar).
• Ability to read a user story or acceptance criteria and translate it into concrete test steps.
• Comfort with repetitive, detail-intensive work and a track record of sustained accuracy in it.
• Basic SOQL and comfort with Data Loader or a comparable data tool.
• Clear written and spoken English - defect reports and test notes are read by developers and business stakeholders, so writing quality matters.
• Availability for the required daily overlap with US Eastern business hours., * Salesforce Certified Administrator (ADM-201) - preferred, not required. Hands-on experience carries more weight than the credential, and we will consider candidates who are working toward it.
• Experience testing during a data migration or multi-org consolidation.
• Exposure to integration testing between Salesforce and external systems, including basic API concepts.
• Familiarity with Jira, Confluence, or comparable tracking and documentation tools.
• Any experience with test automation (Selenium, Provar, Playwright) or reading Apex test results - useful, but this role is manual-first.
• Background in healthcare, insurance, legal services, or another regulated environment where access control and audit trails matter., * By 15 days: has run a full end-to-end pass on at least one core process independently, using existing scripts, and is logging usable defects without rework.
• By 30 days: is authoring new test cases from user stories with minimal correction, and owns the regression suite for at least one functional area.
• By 60 days: is the reliable go-to for release readiness on their areas - the team trusts that if this person has signed off, the release is safe to deploy.