Pre-Post Analytical Support Specialist
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Role details
Tech stack
Job description
- Review documentation for Accuracy and Completeness. Interact with Client Support and Vendors to reconcile discrepancies.
- Accession, label, sort, and prioritize high-volume specimens.
- Perform centrifugation, aliquoting, storage, and preparation for transport.
- Review requisitions and EMR orders; resolve test discrepancies.
- Maintain chain of custody and follow biosafety protocols.
- Complete required shift logs and documentation.
- Serve as a point of contact for provider offices needing assistance with orders, workflows, or specimen issues.
- Provide on-site support during onboarding and workflow transitions.
- Assist ancillary and ambulatory teams with escalations, supply issues, and courier coordination.
- Conduct on-site audits for compliance with protocols and SOPs.
- Troubleshoot EMR/LIS issues with IT support.
- Collaborate with Ancillary Teams, Clinical Teams, Revenue Cycle Management, Vendors, phlebotomy, couriers, customer service, and technical departments.
- Escalate workflow or turnaround time concerns.
- Monitor supply levels and prepare kits for field teams.
- Support training and cross-training initiatives.
- Participate in process audits and quality improvements.
- Provide cross-coverage across Processing, Client Services, Logistics, and administrative areas.
- Perform ad hoc duties to support patient care, compliance, and operations.
- Perform venipuncture and collection services from time to time as needed., We are building a workforce of motivated professionals who want meaningful roles in healthcare. Our employees play a vital part in the patient experience by supporting day-to-day operations, coordinating workflows, and ensuring that clinical teams can focus on delivering care. Whether you are patient-facing or supporting behind the scenes, your work directly contributes to improving access and service across the region. At Tristate HRH Outreach Management, we offer opportunities to grow within a stable and expanding healthcare environment. We value teamwork, reliability, and a commitment to excellence. Employees benefit from hands-on training, supportive leadership, and the chance to develop skills in a dynamic healthcare setting. If you are looking for a career where your work matters and where you can grow alongside a respected regional health system partner, we encourage you to explore our open positions and apply to join our team.
Requirements
Tristate HRH Lab Management is seeking a detail-oriented and highly dependable full- and part-time Pre-Post Analytical Support Specialist, Floating to support high-volume ancillary operations and provide front-line service to our outpatient practices, physicians, and clinical partners. This hybrid role combines patient sample integrity review, pre- and post-analytical support across the EMR (electronic medical record), coding, and documentation for revenue cycle management, venipuncture, specimen processing, accessioning, and workflow coordination, with periodic field support. A significant amount of time will be spent on data verification and data entry., * 0-2 years of ancillary or healthcare operations experience.
- High school diploma or equivalent.
- Strong computer and data entry skills.
- Ability to stand or sit for extended periods.
Qualifications - PREFERRED:
- 3+ years’ experience in ancillary services environment.
- Familiarity with medical terminology.
- Experience supporting outpatient practices.
- EMR/LIS troubleshooting experience, Analysis Skills, Chain of Custody, Customer Support/Service, Data Entry, Dental Insurance, Detail Oriented, Documentation, Documentation Review, Electronic Medical Records, Employee Benefits, Establish Priorities, Health Insurance, Healthcare, High School Diploma, Identify Issues, Laboratory Management, Leadership, Logistics, Medical Coding, Medical Terminology, On Site Support, Onboarding, Operational Support, Outpatient Care, Patient Care, Phlebotomy, Reconciliation, Revenue Management, Sales Closing Skills, Sample/Specimen Processing, Standard Operating Procedures (SOP), Team Player, Technical Support, Vision Plan
Benefits & conditions
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401k
- Pay: $15.92 - $30.00/hour, offer dependent on experience, Salary$15.92 - $30.00 per hourBenefitsPaid time off, Health insurance, Dental insurance, Vision insurance, 401(k)Job TypeFull time, Part timeScheduleMonday to Friday, Weekend availability, Night shift
About the company
Tristate HRH Outreach Management is a growing healthcare services organization that provides on-site staffing and operational support for one of Hudson County’s leading health systems. Our teams work directly in community and outpatient settings, helping extend high-quality care closer to where patients live and work.
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