Application Support Specialist

support the business systems, integrations, and data processes that drive our Commercial Lines and Captive Insurance operations. This role is responsible for maintaining application performance, supporting data integrity, troubleshooting integrations, and assisting end users across underwriting, claims, risk management, and captive insurance programs.

Your Impact

• Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
• Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations.
• Write SQL queries and reports to validate data, investigate issues, and support business needs.
• Assist with application administration, user access, configuration updates, and documentation.
• Partner with business and technology teams to resolve issues and improve system efficiency.

• Bachelor’s degree or equivalent experience.
• 2 - 4 years of experience in application support, systems support or integrations.
• Working knowledge of SQL and data validation principles.
• Experience supporting policy administration, claims, risk management, or insurance-related platforms.
• Strong troubleshooting, analytical, and communication skills.
• Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments preferred.

$70,000 - $88,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.