Data Center Technician

Stefanini

San Jose, CA, United States

6 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.thejobnetwork.com

Tech stack

Intelligent Platform Management Interface Data Centers Microprocessors Dell Remote Access Controller (DRAC) Network Interface Controllers Networking Hardware IP Addressing IPv4 Virtual Local Area Networks Network Routers Load Balancing Computer Network Technologies

+3 more

Firewalls (Computer Science) Hardware Infrastructure Network Server

Job description

Install, remove, and replace: Servers (rack mount and blade), Network devices (switches, routers, firewalls), Storage arrays
Identify hardware components: CPUs, RAM, NICs, HBAs, power supplies, disks
Perform rack & stack following standard layouts and weight distribution
Basic troubleshooting of failed components (LED codes, error indicators) Cabling & Physical Connectivity
Install and manage: Fiber (LC, SC) and copper (Cat5e/Cat6/Cat6a)
Follow labeling standards and structured cabling practices
Trace cables end to end using documentation or tone testers
Maintain airflow and cable management (front to back discipline) Power & Environmental Systems
Safely work with: A/B power feeds, PDUs (intelligent and basic)
Understand power concepts: Single phase vs three phase (basic), Voltage, amperage, load balancing (foundational)
Identify and escalate environmental issues: Hot spots, Humidity or temperature alarms Network & System Basics
Basic understanding of: IP addressing (IPv4 fundamentals), VLAN concepts, Link lights and port statuses
Connect devices to correct: Switch ports, Redundant network paths
Console into devices when instructed (serial, iLO, DRAC, IPMI)
Incident Response & Troubleshooting
Follow runbooks and SOPs with minimal supervision
Perform guided troubleshooting: Power cycle equipment safely, Replace FRUs (Field Replaceable Units), Verify restoration of service indicators
Know when to escalate to L3 / remote engineers Ticketing & Documentation
Update tickets accurately with: Actions taken, Timestamps, Photos (rack, serial numbers, cabling)
Follow change management procedures
Maintain attention to detail during audits and inventory checks Customer & Remote Support Interaction
Act as hands and eyes for remote engineers
Communicate clearly over: Ticket systems, Phone or chat during live incidents Data Center Safety
Follow ESD (Electrostatic Discharge) procedures
Safe lifting practices (servers, UPS components)
Awareness of: Electrical hazards, Locked cages and access controls

Requirements

Experience with data center hardware installation, removal, and replacement
Knowledge of rack and stack operations for servers, network devices, and storage systems
Familiarity with fiber and copper cabling, cable management, and labeling standards
Basic understanding of power systems, including A/B feeds, PDUs, and load balancing
Foundational networking knowledge, including IP addressing, VLANs, and port connectivity
Experience with console access tools such as iLO, DRAC, IPMI, and serial console
Ability to follow runbooks, troubleshoot issues, and escalate when needed
Strong ticketing and documentation skills
Understanding of ESD procedures and data center safety practices Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives