Data Center Technician

The Data Center Technician (DCT) plays a key role in Computacenter’s Integration Center, guiding the flow of physical technology products through the warehouse and the integration center, where products are crafted, racked, stacked, configured, and tested to meet specific customer needs. DCTs work with little or minimal direction, handling products and updating associated information systems, programming and configuration of automation programs as required by customers. Data Center Technicians will travel to customer sites for rack installations and work closely with the field teams for service and repairs., * Asset Tracking: keep track of all assets assigned to DCT until completion of rack build.

• Hardware Upgrade: install components to server and networking devices such as, memory, CPU, expansion cards, and modules.
• Benching: place specified items on a designated, numbered bench for configuration and testing; includes un-boxing, labeling, powering-up, and recording serial numbers.

• Un-benching: re-package (match product serial numbers) and retrieve the designated items from the designated bench in the Integration Center, record the change in location and status of the items in the inventory system, and place them in a designated staging area in the warehouse to prepare for shipping.

• Boxing: craft the designated items for a given project into larger boxes or pallets, stretch-wrapping them, and verifying that all of the designated items are included in the set.
• Asset Management and Data Collection: capture critical device information such as asset tag, serial numbers, mac addresses, and other information deemed significant for client and company use.
• Make recommendations to improve customer designs to power and equipment load when necessary.
• Installation: install rack at various customer sites
• Repairs and Service: provide support to the field team with service and repairs for installed racks at various customer sites.
• Understand and abide by all security and operational policies.
• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Embrace and support Computacenter’s mission and core values.

• Legally eligible to work in the United States.
• High School Diploma or equivalent.
• A+ certification
• Minimum of 1 year of experience with rack fabrication.
• BIOS and Active Director experience.
• IDRAC and DURBL experience.
• Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; significant stooping, kneeling, crouching, and/or
• crawling; repeated twisting at the torso while lifting and pulling inventory from shelves; regular lifting of up to 50 pounds; usage of pallet jacks; carrying, pushing, and/or pulling; frequent climbing, including ladders, and
• balancing; and significant fine finger dexterity.
• Able to read and understand rack elevation and cable matrix documentation.
• Able to plan and prioritize against challenging projects.
• Excellent verbal and written communication skills.
• Strong multi-tasking skills.
• Proven problem-solving and analytical skills.
• Able to work independently, as well as with peers.
• Able to adapt with rapid change.
• Strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce).
• Server + and/or Networking + a plus.

Pulled from the full job description

• Tuition reimbursement
• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance, Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term. disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier-free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.