WMS Key user
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Role details
Tech stack
Job description
- Own and ensure the stable operation and continuous improvement of the REPLY Warehouse Management System (WMS) at the Hammersbach site
- Act as first-level support for WMS incidents, working closely with users, second-level support and external IT service providers
- Support the implementation, rollout and further development of the WMS, including testing, UAT, go-live and hypercare activities
- Deliver training sessions for employees and ensure sustainable knowledge transfer, including the development of backup Key Users
- Ensure compliance with global standards (PEP), maintain master data, configure the system and monitor relevant KPI
- Support and implementation of WMS related projects, Deine Aufgaben:
- Verantwortung für den stabilen Betrieb und die kontinuierliche Weiterentwicklung des REPLY Warehouse Management Systems (WMS) am Standort Hammersbach
- First-Level-Support für WMS-Incidents sowie enge Zusammenarbeit mit Nutzern, dem 2nd-Level-Support und externen IT-Dienstleistern
- Unterstützung bei der Implementierung, dem Rollout und der Weiterentwicklung des WMS (Tests, UAT, Go-Live, Hypercare)
- Durchführung von Schulungen für Mitarbeiter sowie Sicherstellung eines nachhaltigen Wissenstransfers (inkl. Aufbau von Backup-Key-Usern)
- Sicherstellung der Einhaltung globaler Standards (PEP), Pflege von Stammdaten, Systemkonfiguration sowie Monitoring relevanter KPIs
- Unterstützung und Umsetzung von WMS-bezogenen Projekten
Requirements
- Minimum 3 years of experience in warehouse operations, ideally within an FMCG or comparable environment
- Strong understanding of warehouse processes and their interfaces with other business functions
- Experience with Warehouse Management Systems (WMS) and experience in working with IT-driven solutions
- Strong analytical and problem-solving skills, with the ability to manage change effectively
- Excellent communication and training skills, and fluency in English
Benefits & conditions
With over 70 years in the region, we operate from 7 key locations - including 4 headquarters and 4 production sites - and offer a portfolio of 16 brands, from global icons like Pepsi and Lay’s to local favorites like Duyvis and Schwip Schwap. We’re committed to sustainability, innovation, and community impact. If you’re looking to grow your career with purpose, we’d love to hear from you. The position: For our team in Hammersbach, we are looking for a: WMS Key user (m/w/d)
About the company
At PepsiCo, we’re more than just iconic brands - we’re a team of 2,000+ passionate people across 11 countries, working together to deliver great-tasting products that consumers enjoy every day.
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