Salesforce Platform Lead

Value Stream Delivery

• Work with Salesforce delivery team to refine prioritized backlog items.
• Work with Salesforce development team on design of enhancements and bug fixes.

• Review implemented capabilities to ensure value is delivered as expected.

• Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs.

• Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly.

• Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users.
• Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.

• Bachelor’s Degree, required.
• Concentration in Information Systems, Computer Science, or Finance, preferred

Professional Experience

• Minimum 7 years of overall relevant experience, required.
• Knowledge and experience with Salesforce, required.
• Experience interfacing across business and technology, required.
• Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required.