Mac Device Administrator

• The Mac Device Administrator is responsible for managing, securing, and supporting Apple macOS and Windows devices across the organization.
• This role ensures reliable device performance, security compliance, and a high-quality end-user experience. Key Responsibilities
• Manage and administer macOS and Windows devices using MDM solutions (e.g., Intune, Jamf Pro, Kandji).
• Deploy, configure, patch, and maintain macOS and Windows systems and applications.
• Enforce security policies including FileVault, malware protection, and OS compliance.
• Provide Tier 2/3 support for Mac and Windows related hardware and software issues.
• Automate device management workflows using scripts and profiles.
• Maintain device inventory, licensing, and asset lifecycle management.
• Collaborate with IT security and service desk teams.
• Document standards, procedures, and troubleshooting guides.
• Provide hands-on desktop, laptop, and peripheral support for Windows and macOS
• Troubleshoot hardware failures, OS issues, application errors, and user accounts
• Perform workstation imaging, setup, and deployment for new hires and replacements

• Support printers, scanners, AV equipment, and other office peripherals” “3+ years of experience administering macOS and Windows in an enterprise environment.
• Strong knowledge of macOS architecture, security, and troubleshooting.
• Experience with Apple Business Manager and MDM platforms.
• Proficiency in shell scripting (Bash or Zsh).
• Understanding networking fundamentals and identity management.
• Excellent communication and documentation skills. Preferred Qualifications
• Jamf or Apple certifications (Jamf 200/300/400, Apple Certified IT Professional).
• Experience integrating macOS with Azure Entra, SailPoint, or other IdPs.
• Knowledge of compliance frameworks (SOC 2, NIST, PCIDSS, ISO 27001).
• Experience supporting mixed OS environments.” Skills: Automated Release Management~Master Data Management (MDM)~Firewall Administration - Security Management (IT IS)

Skills: Administrative Skills, Apple, Apple Macs, Asset Management, Audiovisual, Bash Scripting, Communication Skills, Computer Security, Computer Workstations, Customer Support/Service, Desktop Administration, Document Scanners, Documentation, Firewall Administration, ISO (International Organization for Standardization), Identify Issues, Identity Data Management, Inventory Management, Licensing, Mac Operating System, Manufacturing Data Management, Master Data Management (MDM), Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows System Administration, Office Equipment, Operating Systems, Peripheral Hardware, Printers, Release Management/Engineering, Scripting (Scripting Languages), Security Architecture, Security Compliance, Security Monitoring, Software Patches, U.S. National Institute of Standards and Technology (NIST), Unix Shell Programming, User Interface/Experience (UI/UX), Zsh (Z Shell) Scripting

Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

Company Size: 500 to 999 employees

Industry: Computer/IT Services