Principal Cloud Operations Lead

We are seeking an experienced Principal Cloud Operations Lead to lead global cloud operations across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This role is responsible for ensuring the reliability, security, performance, and operational excellence of the organization’s cloud services while providing 24x7 support to a global user base., Cloud Operations Leadership

• Lead and manage global cloud operations across AWS, Azure, and GCP
• Develop and execute cloud operational strategies aligned with business objectives
• Ensure high availability, reliability, and performance of cloud platforms
• Provide executive reporting on cloud health, service availability, operational metrics, and risks
• Manage a globally distributed cloud operations team and follow-the-sun support model.

Service Delivery & Support

• Provide Tier 2 and Tier 3 operational support for cloud infrastructure and platform services.
• Establish and manage 24x7 on-call support processes.
• Drive major incident management and root cause analysis.
• Develop SLAs, OLAs, KPIs, and operational dashboards.
• Ensure timely resolution of service requests, incidents, and problems.

Cloud Governance & Security

• Partner with Information Security teams to enforce security standards, policies, and compliance requirements.
• Ensure cloud environments meet regulatory and audit requirements.
• Implement security best practices including:
• Identity & Access Management (IAM)
• Privileged Access Management (PAM)
• Network Security
• Data Protection
• Encryption
• Vulnerability Management
• Standardize cloud operational processes across AWS, Azure, and GCP.
• Maintain cloud operating models.

Monitoring & Observability

• Implement enterprise monitoring and observability frameworks.
• Develop proactive alerting and performance optimization strategies.

Disaster Recovery & Business Continuity

• Define cloud DR strategies, RTO/RPO objectives, and recovery procedures.
• Conduct DR testing and business continuity exercises.
• Oversee backup and recovery operations for cloud workloads.

Cost & Capacity Management

• Manage cloud financial operations (FinOps).
• Optimize cloud spending across AWS, Azure, and GCP.
• Monitor utilization, capacity, rightsizing, and reservation strategies.
• Drive cost governance and budget planning.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. Master’s degree preferred.
• 10+ years of IT Infrastructure, Cloud Operations, or Platform Engineering experience.
• 5+ years in management or leadership role.
• Experience managing global cloud operations teams supporting enterprise environments.
• Hands-on experience operating AWS, Azure, and GCP production environments.

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards Base Pay Range: $162,700.00 - $244,033.00 Annually Primary Location: USA-CA-Milpitas-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

To make electronics, you need chips, wafers, transistors, reticles, and… To make these, you must see, test and manufacture them at scale-faster and better than ever before. That’s where KLA comes in. Whether you’re early in your career or an experienced professional, you’ll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division KLA’s IT group supports business growth and productivity by connecting people, process and technology around the world. We work to improve the technology that drives our business to thrive and focus on empowering employee use of technology. This integrated approach to customer service, creativity and technological excellence enhances employee productivity, business analytics and process excellence.