Systems Administrator (Associate)

support process including incident/change/problem management, call triaging, and critical issue resolution procedures. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP, Kubernetes, OpenShift, etc.)OpenShift/Docker/Kubernetes deployment, configuration, scaling and management of containerized applications.Contribute to automation and self-service patterns (templates, scripts, IaC modules) that enable rapid, standardized environment creation for experimentation and production GenAI workloadsOpenshift Enterprise SupportWorking with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc.Working with configuration management tools (Chef, Ansible, terraform etc.)Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.Sharing technical and customer knowledge in a helpful and timely

fashionResponsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business linesSecurity Remediation process (vulnerability assessment and patch management)Contribute to standardized and document operational proceduresResponsible for adherence of established ITIL practice such as Incident, Change, Problem and Release ManagementThis is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. QualificationsBasic Qualifications:Bachelor’s degree in computer science / computer engineering, Information Systems or related field.Minimum GPA of 3.0 out of 4.0 (or equivalent scale)Preferred Qualifications:Six months of Unix/Linux system administration/Containers experience preferredScripting knowledge/experience (Python)Knowledge in Cloud platforms preferred (AWS, Microsoft Azure, Google Cloud Platform etc.)Knowledge in Configuration management tools (Chef, Ansible, terraform etc.)Basic understanding of ITIL v4 processes such as Incident, Change, Problem and Release ManagementGood knowledge of networking concepts like TCP/IP, DNS and DHCP Experience working with Microsoft Office (Word, Excel, Outlook, PowerPoint) and SharePointGood understanding of Software Engineering concepts and methodologiesPerform root cause analysis and track defect resolution to completionTeam player who can work independently with general supervisionWork closely with application teams in ensuring best practices are followed and the infrastructure automation can be self-serviceSelf-motivated with the ability to exercise independent judgment with minimal direction from supervisorAbility to coordinate activities within cross-divisional and cross-functional teamsExcellent verbal, written, skills demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externallyAbility to understand and adopt processes, project management techniques, methodologies, and best practicesBe scheduled On-Call to support the infrastructure and our systemsStrong analytical and problem-solving skillsVisa is an EEO EmployerQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.SummaryLocation: GB - Basingstoke, United KingdomType: Full time

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you’ll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.Job DescriptionAs a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production