Data Quality Administrator

The Data Quality Administrator (TMIS) is responsible for supporting the integrity, accuracy and effective use of the Theatre Management Information System (TMIS) across the Trust. The post holder will play a vital role in maintaining high quality theatre information, validating data, investigating anomalies and supporting the production of performance reports used to monitor theatre activity, utilisation and service delivery.

Working closely with clinical, operational and administrative colleagues, the post holder will provide specialist support for TMIS, promoting best practice in data entry and system usage, delivering training to users and acting as a key point of contact for system-related queries. The role will contribute to service improvement initiatives by ensuring that theatre information is accurate, timely and fit for reporting and operational decision-making purposes. TMIS is the Trust-wide theatre management system used for theatre scheduling, waiting list management and performance reporting., * Perform routine data quality checks within TMIS, identifying, investigating and correcting data anomalies and inconsistencies. * Maintain accurate theatre, scheduling and waiting list information within TMIS. * Produce routine and ad-hoc reports to support Directorate, Divisional and Executive performance monitoring. * Support the development and validation of theatre performance, utilisation and activity reports. * Provide advice and guidance to staff on the correct use of TMIS and associated processes. * Deliver training and support to clinical, operational and administrative staff using TMIS. * Develop and maintain user guidance and training materials. * Liaise with Information Services, Digital Teams and departments across the Trust regarding system developments and reporting requirements. * Support system testing, upgrades and implementation of new functionality where required. * Provide administrative support to the Theatre Directorate. * Attend meetings as required and contribute to service improvement and data quality initiatives. * Undertake reception and customer service duties when required, including responding to enquiries and directing visitors appropriately., * Undertake regular validation and audit of data held within TMIS to ensure accuracy, completeness and consistency.

• Investigate data discrepancies and work with relevant teams to resolve issues in a timely manner.
• Monitor compliance with Trust policies, procedures and data quality standards.
• Identify recurring data quality concerns and contribute to solutions that improve data accuracy and reporting integrity.
• Ensure patient, scheduling and theatre activity information is recorded accurately and maintained in accordance with established procedures.

Reporting and Information

• Generate routine and bespoke reports from TMIS to support operational management and performance monitoring.
• Produce Directorate and Executive-level reports relating to theatre activity, utilisation, productivity and performance.
• Support the analysis and interpretation of information, highlighting trends, concerns and opportunities for service improvement.
• Work collaboratively with Business Intelligence and Information Teams to develop and improve reporting solutions.
• Assist in the validation of information used for internal and external reporting purposes.

TMIS User Support and Training

• Act as a specialist resource for TMIS users across the Trust.
• Provide first-line advice and support relating to system functionality and data entry processes.
• Deliver structured training sessions for new and existing members of staff.
• Develop and maintain training resources, user guides and standard operating procedures.
• Promote best practice in information management and system utilisation.

Communication and Partnership Working

• Develop effective working relationships with theatre teams, booking teams, medical secretaries, operational managers and clinical staff.
• Act as a key liaison point between theatres, Information Services and Digital Teams.
• Participate in meetings, workshops and working groups relating to TMIS, reporting and service improvement.
• Support collaborative working across divisions to improve data quality standards and reporting outcomes.

Administrative Responsibilities

• Provide general administrative support to the Theatre Directorate.
• Maintain electronic and manual filing systems as required.
• Respond to telephone, email and face-to-face enquiries in a professional manner.
• Provide reception support when required.
• Participate in audits, governance activities and continuous improvement programmes.
• Undertake any other duties commensurate with the grade and responsibilities of the post., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

• GCSE Maths and English or equivalent, * Demonstrable working knowledge of Microsoft Office
• Current employee of a LAASP organisation

Desirable criteria

• NHS experience.
• Previous office experience, * Confidentiality awareness

Desirable criteria

• Demonstrable knowledge of Commissioning Data Sets (CDS)
• Use of a Patient Administration system (Currently i.PM), * Able to suggest more effective methods of operation.
• Able to display attention to detail.
• Able to work with a range of professionals
• Able to manage own workload with support from supervisor
• Ability to work to deadlines
• Able to use own initiative with support from supervisor
• Good organisational skills
• Excellent verbal and written communication manner
• Keyboard and mouse skills

Desirable criteria

• Able to handle data across a number of different formats including XML, CSV, * Good interpersonal approach
• Flexible approach to work
• Reliability
• Willingness to assist colleagues
• Team worker
• Will be required to undergo training courses to support role

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18^th birthday.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.