Tech Lead - Infrastructure Services S 4D

• Lead and manage the IT operations team * Oversee IT infrastructure, systems, and applications to ensure optimal performance and availability * Develop and implement IT policies and procedures to improve operational efficiency * Collaborate with cross-functional teams to support IT projects and initiatives * Monitor and analyze system performance metrics to identify and address issues proactively * Provide technical guidance and support to team members on complex IT issues * Conduct regular assessments and audits of IT systems to ensure compliance with security and regulatory standards * Stay updated on emerging technologies and trends to recommend innovative solutions for continuous improvement.

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills Agile Methodology, Agile Methodology, Applications Support, Backup Management, Change Management, Client Relations, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Modernizing Operations, Oracle Exadata Database Machine, Oracle Solaris, OS management, People Leadership, Personal Effectiveness, Risk Management, Security Operations Management, Server Infrastructure {+ 4 more}

Language English (Required)

Language Proficiency - Proficient - C2, Agile Programming Methodologies, Artificial Intelligence (AI), CCNA - Cisco Certified Network Associate, CISSP - Certified Information Systems Security Professional, Change Management, Cloud Applications, Computer Engineering, Continuous Improvement, Cross-Functional, Customer Relations, Database Administration, Database Design, ERP (Enterprise Resource Planning), Ecosystems, Emerging Technology, English Language, Facebook, Genetics, Identify Issues, Information Technology & Information Systems, Information Technology/Systems Audit, International Business, Leadership, Leading Edge Technology, LinkedIn, Maintain Compliance, Management of Information Systems/Technology (MIS), Mentoring, Network Architecture/Engineering, Operational Improvement, Operational Strategy, Operations Management, Oracle Database, Oracle Solaris (fka Sun Microsystems Solaris), Performance Analysis, Performance Metrics, Policy Implementation, Problem Solving Skills, Procedure Implementation, Project Management Professional (PMP), Purchasing/Procurement, Regulatory Compliance, Risk Management, Security Compliance, Software Administration, Systems Administration/Management, Systems Analysis, Technical Leadership, Technical Support, Trend Analysis, YouTube, eLearning

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook., The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training., Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details - all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you - putting data and digital to work to create bold, lasting results - because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.

Company Size: 10,000 employees or more