IT Specialist

This position advertised has been exempted from the federal civilian hiring freeze., The Office of the Chief Information Officer (OCIO) drives the FBI’s enterprise technology vision-designing, securing, and modernizing the systems and data that power the Bureau’s mission. OCIO ensures every FBI employee can access trusted technology and actionable information at mission speed, whether supporting investigations, intelligence operations, or critical business functions. OCIO leads the FBI’s digital transformation through artificial intelligence, automation, advanced analytics, and integrated data platforms. #LI-FBI, GS- 12:

• Conduct complex program and management analyses to help OCIO leaders address technical, operational, and organizational challenges.
• Analyze data, performance metrics, and statistical information to improve the accuracy, timeliness, and reliability of OCIO services.
• Provide subject matter expertise to resolve issues affecting the development, modernization, or operation of enterprise IT systems.
• Perform qualitative and quantitative assessments using data from multiple sources to support decision making and identify improvement opportunities.
• Lead process reviews to identify inefficiencies, streamline workflows, eliminate redundancies, and ensure compliance with administrative and program requirements.

GS-13 (in addition to GS-12)

• Advise OCIO leadership on technical issues related to planning, designing, procuring, implementing, and sustaining enterprise IT systems.
• Partner with diverse customers and stakeholders to develop strategic plans and technical solutions that address complex network and system challenges.
• Lead efforts to improve reliability, scalability, and efficiency across OCIO’s enterprise IT environment.

GS-14 (in addition to GS-13)

• Develop, interpret, and apply enterprise wide cybersecurity policies, standards, and best practices across OCIO’s multi discipline environments. Deliver cybersecurity services by researching security standards, conducting system security and vulnerability analyses, and performing risk assessments.
• Support OCIO’s Enterprise Security Operations Center (ESOC) in monitoring, analyzing, and detecting cyber events across FBI networks and systems.
• Provide leadership and oversight for enterprise incident response activities within OCIO, including coordination with ESOC and other internal mission partners., GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:
• Prepare presentations, formal and informal reports, correspondence, briefings, charts, tables, and graphs that were distributed throughout an organization. Gathered, evaluated and compiled a variety of complex analytical data and information to report progress, explain problems discerned with the data, and provided recommendations for solutions.
• Conduct quality reviews and developed and modified quality assurance measures.
• Partner with Engineers or Subject Matter Experts to develop technical requirements for an IT project.
• Knowledge of information technology systems to identify, define, forecast, analyze and research a variety of potential solutions and knowledge of modern network methodologies., * Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
• Other supporting documents (if applicable):
• College transcripts, if qualifying based on education or if there is a positive education requirement
• Former civilian Federal employees must submit a copy of your MOST RECENT SF-50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. This is a requirement to verify your Time in Grade (TIG). Actions such as promotion, within grade increase, or reassignment actions must be submitted as your most recent SF 50.

• Most recent Performance Appraisal; not applicable to current FBI employees Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application. Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement’s closing date., * The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.

• Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
• Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Management may select any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• If you are selected, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• The probationary periods will be served concurrently.

• Customer Service
• Information Management
• Technology Awareness
• Collaboration
• Flexibility/Adaptability
• Organizing and Planning
• Problem Solving/ Judgement, GS-13: Applicant must possess at least one (1) year of SE equivalent to the GS-12 grade level. SE is defined as follows:

In addition to above:

• Experience in technology management, problem solving, and implementation of related activities.
• Experience in providing expert advice and guidance to management regarding technical issues which pertain to the planning, designing, developing, procuring, implementing, operating and maintaining of the organization’s IT systems.

GS-14: Applicant must possess at least one (1) year of SE equivalent to the GS-13 grade level. SE is defined as follows:

In addition to above:

• Experience in project management, planning and management control techniques as well as resource estimation and cost benefit analysis techniques relative to project management functions.
• Develop, interpret, plan, and apply policy and process best practices in the delivery of enterprise-wide, multi-discipline IT network service capacity and performance monitoring.

Desired Skills

Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired Skills are:

• Demonstrate a strong customer service mindset and professional reputation in supporting OCIO mission needs.
• Experience with Project Management to include project planning, issues management, and communication with all project stakeholders is preferred.
• Ability to clearly articulate and understand customer requirements

The Bureau matches your dedication with a commitment to professional growth, a supportive work environment, and a robust benefits package that prioritizes you. As a member of our team, you’ll enjoy comprehensive health and life insurance benefits, paid vacation, sick leave, and federal holidays. For more details about benefits available to all federal employees, visit the Office of Personnel Management’s .