Chief Information Security Officer (Operations Officer)

The Chief Information Security Officer (CISO) provides executive leadership and citywide oversight of information security, cybersecurity operations, and the secure operation of the City’s IT networks and telecommunications systems. Reporting to the Chief Technology Officer (CTO) or designee, the CISO is responsible for safeguarding City data, systems, networks, and communications infrastructure while enabling reliable, secure technology services across all departments. This role leads the City’s cybersecurity strategy, risk management, incident response, compliance, and resiliency efforts. The CISO works closely with executive leadership, departmental stakeholders, and technical teams to ensure security is embedded into enterprise IT, network, and telephony operations, balancing risk, operational needs, and service delivery., Executive & Strategic Leadership

• Provide citywide leadership for cybersecurity, information protection, and secure network and telecommunications operations.
• Define, implement, and maintain enterprise cybersecurity strategies aligned with City objectives and best practices.
• Advise executive leadership on cyber risk, emerging threats, and security posture.

Cybersecurity Operations & Risk Management

• Oversee security monitoring, vulnerability management, penetration testing, and forensic investigations.
• Oversee network defense technologies such as firewalls, IDS/IPS, and related security controls.
• Lead all cybersecurity incident response activities and ensure timely recovery.
• Develop and maintain cyber resiliency and disaster recovery plans.

Network & Telecommunications Security

• Provide strategic oversight of secure network architecture, including LAN, WAN, wireless, firewall, and perimeter defense systems.
• Ensure secure and reliable voice and data communications, including VoIP and telecommunications platforms.

Governance, Policy & Compliance

• Develop and maintain cybersecurity policies, standards, and procedures across governance, risk, compliance, and operations.
• Ensure compliance with applicable regulations and standards (e.g., NIST, CJIS, ISO-aligned practices).
• Oversee third-party and vendor cybersecurity and network/telecom risk management.

Financial & Resource Management

• Plan, manage, and oversee cybersecurity, network, and telecommunications budgets.
• Ensure cost-effective investments and strong return on investment for security initiatives.
• Oversee cybersecurity tools, infrastructure, and services.

Collaboration & Program Oversight

• Partner with IT, network, and telecommunications teams to ensure secure system design, deployment, and operations.
• Oversee security-related projects and programs to ensure timely delivery and alignment with strategic goals.
• Provide executive reporting and briefings on cybersecurity and infrastructure risk and performance.

People Leadership & Culture

• Lead, mentor, and evaluate cybersecurity and related IT staff.
• Promote a culture of security awareness, accountability, and continuous improvement.
• Oversee enterprise security awareness and training programs.

Additional Requirements

• Must be available nights and weekends as operational needs require.
• Performs related duties as required.

• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Business Administration, Public Administration, or a related field.
• An equivalent combination of education and experience may be considered.
• Eight (8) or more years of progressively responsible experience in technology operations, cybersecurity, network operations, or related management roles, managing teams, projects, vendors, and organizational initiatives, supporting cybersecurity, infrastructure, or operational compliance programs; developing operational procedures, performance metrics, and governance practices., Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

Why You’ll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you’re with us.

Secure Retirement Planning City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life’s Big Moments Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided City-paid life insurance with the option to add more coverage for extra peace of mind.

Kansas City, Missouri is a growing, world-class community of just over 500,000 residents that serves as the central hub for a thriving bi-state, 18-county metropolitan area of 2.5 million residents. The City is governed by a 13-member City Council and Mayor that appoint a City Manager to oversee a municipal organization with over 4,000 employees, 16 departments, and a total annual operating and capital budget exceeding $1 billion. A diverse and culturally rich community located at the confluence of the Kansas and Missouri Rivers, KC is known for its long traditions as the home of spectacular BBQ, jazz, beautiful boulevards, fountains, and parks. Kansas City boasts celebrated cultural traditions including jazz; theater, and history, including the Negro Leagues Baseball Museum. Kansas City is also the proud home of professional sports teams including the Chiefs, Royals and Sporting KC, and has served as host of several NCAA tournaments over recent years. The City is generally recognized as one of the most livable cities in America and looks forward to showcasing our city on the national and world stage as host of the 2023 NFL Draft and the 2026 World Cup. The City of Kansas City, MO seeks to attract and retain a qualified and progressive workforce to provide high-quality services to Kansas City, MO residents and visitors.

The spirit of Kansas City, powered by its people From Super Bowl wins to revitalizing neighborhood spaces to reimagined transportation networks, the Kansas City spirit shines in the big moments, but also in the everyday work that moves our city forward. Behind every moment of pride are the people who plan, build, grow, and serve with heart. Here, you’ll help turn bold ideas into lasting impact for generations to come.EVP Pillars and Proof Points

The programs, culture, and people that make our EVP real:

We build what lasts. People come here to serve and stay because they see their impact live on. Every park, policy, and plan make Kansas City stronger for the next generation.We dream big. Working for Kansas City means shaping what’s bigger than any one person, and we rally together to make this city shine. From Super Bowl wins to the World Cup stage, it’s our people who make those moments possible.We grow together. Our city thrives when its people do. From tuition support to leadership programs, employees build meaningful careers here, in a city where opportunity, community, and quality of life can co-exist. We show up for each other. In Kansas City, teamwork comes with a true sense of belonging. Across departments and generations, people step up, lend a hand, and celebrate one another’s wins. It’s the kind of place where everyone looks out for their neighbors, at work and beyond.