Information Governance Officer

Reference number151-LC5114Job locationsGreenwood OfficesBrook Avenue,Ascot, BerkshireSL5 7GBUnited KingdomJob descriptionJob responsibilitiesProvide administrative, analytical and project support to the senior Information Governance management team, contributing to the delivery of the Trusts IG work programme and assigned projects.Interpret and analyse complex information from a range of sources, using this to support effective governance, reporting and decision-making across the Trust.Support the completion and maintenance of Data Protection Impact Assessments (DPIAs), ensuring information is accurately recorded and available for review and approval.Monitor the IG departmental work programme and dashboard, ensuring actions and updates are completed within agreed timescales and highlighting areas of concern, risk or non-compliance to the Head of Information Governance.Support investigations relating to Information Governance incidents, Freedom of Information requests and Supportworks requests, providing appropriate cover for colleagues when required.Attend Information Governance Steering Groups, sub-committees and other relevant Trust meetings, preparing papers and reports on progress against agreed objectives where required.Act as a knowledgeable point of contact for staff and patients regarding Information Governance policies, procedures and processes, escalating complex matters appropriately.Assist with the development, review and implementation of IG policies, procedures, guidance and systems, identifying opportunities to improve existing processes.Maintain the Information Governance SharePoint library, ensuring documents are managed systematically and accurately, with appropriate version control.Work alongside IG colleagues to deliver the annual Information Governance audit programme, assessing staff compliance and awareness of relevant policies and procedures.Following IG incidents, risks or identified issues, support recommendations for improvements to policies, procedures, guidance and training.Support the Trusts Data Mapping Annual Work Programme, ensuring personal data flows are appropriately documented and risk assessed in line with established processes.Monitor outstanding data mapping activity, following up areas where information is incomplete or overdue and escalating non-compliance where necessary.Maintain accurate records of the Trusts Information Sharing Agreements, ensuring these are reflected within departmental data maps and remain current.Support the transition of appropriate Information Sharing Agreements to DPIAs, helping to document the revised process and obtain the necessary approvals.Assist with the management of the IG mailbox and Service Desk calls, responding professionally and promptly to queries from staff across the Trust.Plan and prioritise your workload effectively, balancing planned work programme deadlines with emerging priorities and unexpected requests.Proofread Information Governance papers, reports and other materials to ensure they are accurate, clear and suitable for publication.Build positive working relationships with colleagues at all levels across the Trust, contributing to effective team working through clear communication and constructive feedback.Undertake additional project and administrative duties appropriate to the role as required.You will be expected to:Maintain the highest standards of confidentiality and handle personal and sensitive information in accordance with relevant legislation, Trust policies and the Caldicott ply with all relevant Frimley Health NHS Foundation Trust policies, procedures and health and safety requirements.Promote equality, diversity and inclusion and ensure that responsibilities are carried out in accordance with the Trusts Equal Opportunities Policy.Maintain your own health, safety and wellbeing, while contributing to a safe working environment for colleagues and others.Be willing to travel between Frimley Park, Heatherwood and Wexham Park Hospitals as required to support the Trust-wide Information Governance work programmePlease see the job description and person specification for further details., Job responsibilitiesProvide administrative, analytical and project support to the senior Information Governance management team, contributing to the delivery of the Trusts IG work programme and assigned projects.Interpret and analyse complex information from a range of sources, using this to support effective governance, reporting and decision-making across the Trust.Support the completion and maintenance of Data Protection Impact Assessments (DPIAs), ensuring information is accurately recorded and available for review and approval.Monitor the IG departmental work programme and dashboard, ensuring actions and updates are completed within agreed timescales and highlighting areas of concern, risk or non-compliance to the Head of Information Governance.Support investigations relating to Information Governance incidents, Freedom of Information requests and Supportworks requests, providing appropriate cover for colleagues when required.Attend Information Governance Steering Groups, sub-committees and other relevant Trust meetings, preparing papers and reports on progress against agreed objectives where required.Act as a knowledgeable point of contact for staff and patients regarding Information Governance policies, procedures and processes, escalating complex matters appropriately.Assist with the development, review and implementation of IG policies, procedures, guidance and systems, identifying opportunities to improve existing processes.Maintain the Information Governance SharePoint library, ensuring documents are managed systematically and accurately, with appropriate version control.Work alongside IG colleagues to deliver the annual Information Governance audit programme, assessing staff compliance and awareness of relevant policies and procedures.Following IG incidents, risks or identified issues, support recommendations for improvements to policies, procedures, guidance and training.Support the Trusts Data Mapping Annual Work Programme, ensuring personal data flows are appropriately documented and risk assessed in line with established processes.Monitor outstanding data mapping activity, following up areas where information is incomplete or overdue and escalating non-compliance where necessary.Maintain accurate records of the Trusts Information Sharing Agreements, ensuring these are reflected within departmental data maps and remain current.Support the transition of appropriate Information Sharing Agreements to DPIAs, helping to document the revised process and obtain the necessary approvals.Assist with the management of the IG mailbox and Service Desk calls, responding professionally and promptly to queries from staff across the Trust.Plan and prioritise your workload effectively, balancing planned work programme deadlines with emerging priorities and unexpected requests.Proofread Information Governance papers, reports and other materials to ensure they are accurate, clear and suitable for publication.Build positive working relationships with colleagues at all levels across the Trust, contributing to effective team working through clear communication and constructive feedback.Undertake additional project and administrative duties appropriate to the role as required.You will be expected to:Maintain the highest standards of confidentiality and handle personal and sensitive information in accordance with relevant legislation, Trust policies and the Caldicott ply with all relevant Frimley Health NHS Foundation Trust policies, procedures and health and safety requirements.Promote equality, diversity and inclusion and ensure that responsibilities are carried out in accordance with the Trusts Equal Opportunities Policy.Maintain your own health, safety and wellbeing, while contributing to a safe working environment for colleagues and others.Be willing to travel between Frimley Park, Heatherwood and Wexham Park Hospitals as required to support the Trust-wide Information Governance work programmePlease see the job description and person specification for further details.Person Specification

Job summaryAn exciting opportunity has arisen for an enthusiastic and motivated Information Governance Officer to join the Information Governance Team at Frimley Health NHS Foundation Trust.The post holder will support the Trust in meeting its statutory, regulatory and organisational Information Governance obligations, including Data Protection, Freedom of Information, DPIAs, incident management, auditing and confidentiality and information sharing requirements. Working as part of a busy and responsive team, the successful candidate will provide advice and guidance to staff across the Trust, support the management of information governance enquiries and requests, and contribute to the continuous improvement of information governance processes and compliance.This role would suit an individual with previous experience of working within a Information Governance environment, who has excellent organisational skills, attention to detail and the ability to manage competing priorities. They will also require a good working knowledge of Microsoft Office products, including an excellent knowledge of Excel.The successful candidate will play a key role in supporting the Trust to maintain high standards of information handling and regulatory compliance whilst delivering an effective and customer-focused service.This is an excellent opportunity to join a supportive and professional team and contribute to the delivery of high-quality Information Governance services across the organisation.Main duties of the jobSupporting senior IG colleagues in the development and delivery of governance projects and initiatives.sources to support governance improvements across the Trust.Coordinating and supporting the completion of Data Protection Impact Assessments (DPIAs), ensuring all required information is accurately documented for review.Working with IG colleagues, maintain the Department’s work programme,departmental dashboards, producing monthly updates and reporting issues to the Head of IG.Assisting with investigations relating to IG incidents, FOI requests, and Supportworks requests, while providing cover for colleagues when required.Supporting the team with ad-hoc projects and administrative activities.Representing IG at internal meetings, including preparing reports and papers as required.Providing advice/guidance to staff and patients in line with IG policies.Identifying opportunities to improve IG policies, procedures, and systems,.Maintaining the IG Document Framework Library, ensuring accurate version control and effective document management practices. Key Themes of the Role Information Governance and Data Protection ComplianceDPIA Coordination and AssuranceProject and Programme OversightPerformance Monitoring and ReportingFOI, Incident and Request ManagementPolicy Development and Process ImprovementSharePoint and Document ManagementOperational SupportAbout usVisa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must, EssentialEducated to a degree standard or equivalent experience, i.e., 2 years working in IG environmentDesirableExisting or working towards a formal IG or data protection qualification

Experience

EssentialExperience of working across all areas of Information GovernanceExperience of writing detailed procedure documents for employeesExperience of handling complaintsExperience of explaining complex issues to a range of peopleExperience of auditing working practices within own work area and other departments/areasExperience of dealing with queries from across an organisation on varying subjects and from a wide spectrum of staffTrack record of supporting the implementation of improved information governance arrangement within complex organisationsDesirableExperience of project management

Skills and Knowledge

EssentialDemonstrates good knowledge of Information Governance / Data Protection Acts and Free of Information, NHS Code of Confidentiality, Access to Health Records Act and Calidcott PrinciplesTrack record of supporting the implementation of improved information governance arrangement within complex organisationsAbility to work under pressure and meet tight deadlinesWorking knowledge of records management patient confidentiality, information security and information sharingExcellent written and oral communication skills with staff at all levels

Special Critera, EssentialAbility to travel across sites within the TrustDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameFrimley Health NHS Foundation TrustAddressGreenwood OfficesBrook Avenue,Ascot, BerkshireSL5 7GBUnited KingdomEmployer’s websiteEmployer detailsEmployer nameFrimley Health NHS Foundation TrustAddressGreenwood OfficesBrook Avenue,Ascot, BerkshireSL5 7GBUnited KingdomEmployer’s website