Multifactor Authentication (MFA) Engineer (Puerto Rico)

RTX Enterprise Services is seeking an experienced and motivated individual to join the Identity & Access Management team as a Multifactor Authentication (MFA) Engineer. This individual will be responsible for maintaining and strengthening our multifactor authentication solutions to ensure stable, scalable, and reliable services to the enterprise and our customers. This position will require a strong understanding of technologies, processes and data in the Identity & Access Management vertical. The candidate must demonstrate excellent technical expertise to execute product requirements. Candidate will work with stakeholders to continuously improve the organization’s MFA capabilities and develop a best in breed solution., * Provide support for a variety of Multi-Factor Authentication (MFA) tools such as Gemalto MobilePASS, Secret Double Octopus, and new emerging technologies.

• Lead design and development projects to effectively implement and integrate access management technologies.
• Contribute to access management roadmap; including demand prioritization, vendor product selection and project delivery.
• Develop operational model and provide day-to-day operations oversight for each access management technologies deployed.
• Establish, maintain, and report operational metrics regarding the health and effectiveness of the MFA environment.
• Provide expertise and understanding of the authentication and privileged access landscape working with teams across the organization to design, engineer and expand the service footprint.

• Participate in production support for any Sev1/Sev2 incidents. Provide oversight of monitoring, patching, log management, configuration management and related processes.

• Develop documentation, workflow diagrams, and assist with the creation of test scripts.
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only., Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
• Experience working in Digital / Information Technology
• Serve as MFA subject matter expert guiding team on best practices
• Operational experience with one or more of the following technologies: Secret Double Octopus, LDAP, Active Directory (multi-forest experience a plus)
• Prior experience implementing or supporting MFA products in complex environments
• Experience with authentication protocols including oAuth, SAML, Radius, TACACS, Digital certificates, Kerberos, OpenID, FIDO & Biometrics
• Experience with SQL and No-SQL data stores and understanding of their applications

Qualifications We Prefer

• SQL query language familiarity.
• Strong communication and analytical skills to be able to deduce system requirements and troubleshoot issues.

• LINUX server administrator experience with ability to develop maintenance scripts. Familiarity with Service Oriented Architecture on internal infrastructure and cloud platforms such as Azure and AWS

• Good understanding of IAM principles, IT security needs, and dev ops processes
• Excellent verbal, written and interpersonal communication skills that are relatable to all levels
• API coding experience using Postman, PowerShell, and Python
• Adaptability and multi-tasking; experience working in a fast moving environment

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico