Program Specialist - DHIP Provider Integration & Onboarding

We are seeking ahighly organized and detail-oriented Program Specialistto support the DHIP Provider Integration and Onboarding team. This role plays a critical part in ensuring a seamless onboarding experience for new clinicians by coordinating processes, maintaining systems, and supporting key operational functions., * Coordinate and facilitate iForms requests for position creation

• Support creation and tracking of requisitions within SAP SuccessFactors
• Assist with PRMO clinician enrollment packets by collecting required documentation and submitting materials PRMO
• Maintain and update onboarding checklists within internal systems (DMR)
• Manage updates and content on the team SharePoint site
• Coordinate distribution and tracking of new clinician surveys
• Oversee team procurement card reconciliation and clearance processes
• Provide logistical and administrative support for monthly in-person new clinician orientation sessions
• Support additional onboarding and program operations as needed

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and organizational skills, and is passionate about supporting healthcare teams., * Work requires analytical, communications, and organizational skills generally acquired through completion of a bachelor’s degree, OR

• Two years of postsecondary education with three years of experience in program administration, access/scheduling operations, or related roles.

• OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Preferred Experience/Qualifications

• Onboarding, Offboarding or program management experience/exposure
• Knowledge of DHIP and/or familiarity with Duke Medicine entities
• Basic Medical terminology knowledge
• Concur experience
• Sharepoint website experience
• Event planning experience

At Duke Health, we’re driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.