Technical Systems Management Specialist

The role of the Technical Systems Management Specialist is to receive assignments in terms of defined missions and/or functions, as they relate to the procurement, implementation, and management of projects for Medi-Cal Dental.

Have questions and/or need assistance? Contact recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!

This is a re-advertisement of JC-499969. If you previously applied under JC-499969, you would need to re-apply under this new Job Control, JC-510510 in order to be considered., The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Refer to the Statement of Qualifications Requirement Section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting., Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department’s EEO Office.

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Builds cooperative relationships and works well in a team environment.
• Excellent writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written analyses and recommendations.
• Communicates professionally and effectively, both verbally and in writing.
• Ability to research, understand, and articulate applicable laws, rules, and regulations and provide clear, concise, and effective written actions and documentation to support decisions.
• Ability to reason logically and apply critical thinking skills.
• Ability to develop and present professional, accurate technical reports and make recommendations.
• Ability to manage and prioritize multiple projects.
• Ability to work well under pressure to meet multiple deadlines.
• Ability to work independently within a team environment.
• Ability to exercise initiative, flexibility, and demonstrate tact., Analysis Skills, California Public Employees Retirement System (CalPERS), Communication Skills, Dental Insurance, Diversity, Employee Assistance Plan, Establish Priorities, Expense Reports, Federal Government, Government, Health Department, Healthcare, Healthcare Quality, Healthcare Reimbursement, Human Resources, Information Technology & Information Systems, Medi-Cal, Messaging Middleware, Multitasking, Newsroom, Presentation/Verbal Skills, Project/Program Management, Purchasing/Procurement, Regulations, Research Skills, Safety/Work Safety, Software Development Lifecycle (SDLC), State Government, Strategic Planning, Support Documentation, Systems Administration/Management, Team Player, Technical Leadership, Time Management, Vision Plan, Writing Skills

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details., Monday-Friday (Excluding Holidays)

08:00 AM - 04:00 PM

Required Application Package Documents, DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts, Telework: This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 - 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 620 Roseville Parkway, Roseville, CA 95747

Personal Leave Program (PLP) 2025 agreement

Salary: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!, DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS’ recent projects and happenings that our Department has accomplished in the DHCS Newsroom., Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.

The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.

The SOQ must be no more than two pages in length, double-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.

Candidates who do not complete and submit an SOQ may not be considered for this position.

• Please describe your education, background, experience, personal traits, and certifications that qualify you for this position.
• Please describe your experience on a project that required a System Development Lifecycle (SDLC) approach to implement. What was your role? What portions of the SDLC were you mostly involved with? What phases of the SDLC are your strongest and why?