Director, Customer Data Engineering

The Customer Data Engineering Director will implement data strategies that enable Gap Inc to better manage our customer data with a goal to provide a comprehensive view of the customer, improved business decision making through quicker insights and adherence to compliance and privacy needs. This role will report into the Sr. Director of Customer Data Engineering and will be a part of the team responsible for reharmonizing, standardizing, and streamlining enterprise customer data with ownership of the business data layer working in partnership with data governance, data product management and marketing data teams., * Drive the data integration plan with internal stakeholders, vendors, partners, 3rd party teams

• Implements processes for active stewardship of data, including active management of metadata and oversight of data processes and flows
• Collaborate with the team to ideate and prototype new data opportunities
• Be accountable for the quality of our core data set and make improvements each sprint
• Lead the business engagement and agreement on business-wide data standards
• Ownership of all data enrichment, maintenance investments
• Key driver in data warehouse and business intelligence investment strategy
• Customer data evangelist\xc2\xa0\xe2\x80\x93\xc2\xa0proactively seek new and improved ways for data to drive more differentiated, dynamic, cross-channel touch point opportunities for Users
• Internal expert on customer Data Security and Privacy policies and practices
• Business Lead on all data-related acquisition and divestiture activities
• Build and maintain a strong technical team through effective recruiting, training, coaching, team building, and succession planning.

• Relevant technology professional experience in Technology, with a concentration in Customer Data Management & Marketing Technology integration
• Strong experience in managing customer data for fashion retailers
• Strong experience in data engineering, data platforms, data strategy consulting, or equivalent data management experience\xc2\xa0
• Experience in operationalizing data privacy, compliance and governance initiatives\xc2\xa0
• Experience with cloud-based platforms like Azure/GCP/AWS specializing in the related data stack within\xc2\xa0including consumption patterns like data products, data marts, universal semantic layers
• Experience working across global teams spanning multiple time zones and geographies
• Ability to collaborate effectively with various functional partners to probe/ask questions, gather required information for analyses, and participate as a value-added cross-functional partner
• Experience operating in a fast-paced environment driven by senior leadership requests and evolving business needs
• Ability to manage workload with limited guidance; effective managing to expectations and ability to scope/prioritize work with relatively high independence
• Retail Experience is a must have
• Strong verbal and written communication skills
• Strong analytical, problem solving, and multi-tasking skills\xc2\xa0
• Customer focused and Solutions Oriented mindset\xc2\xa0

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture. \n\n’b’

Our portfolio\xe2\x80\x94Old Navy, Gap, Banana Republic, and Athleta\xe2\x80\x94each brings a distinct point of view to how we show up in the world and serve our customers. \n\n’b’

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality.\xc2\xa0Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel.\xc2\xa0Athleta champions the Power of She through confidence, strength, and movement. \n\n’b’

We\xe2\x80\x99re driven by a shared purpose: to bridge gaps\xe2\x80\x94between people, perspectives, and possibilities\xe2\x80\x94to create a better world. \n\n’b’

We\xe2\x80\x99re building a team that performs at a high level\xe2\x80\x94people who think boldly, take ownership, and turn ideas into impact. If you\xe2\x80\x99re ready to learn fast and help shape what\xe2\x80\x99s next, you\xe2\x80\x99ll fit right in. \n’b”, * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. \t

• One of the most competitive Paid Time Off plans in the industry.* \t
• Employees can take up to five \xe2\x80\x9con the clock\xe2\x80\x9d hours each month to volunteer at a charity of their choice.* \t
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee\xe2\x80\x99s base pay.* \t
• Employee stock purchase plan.* \t
• Medical, dental, vision and life insurance.* \t
• See more of the benefits we offer.

‘b’

*For eligible employees \n ‘