IT Infrastructure Administrator

Insight Global
Pittsburgh, PA, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

Active Directory Amazon Web Services Microsoft Azure Bash Shell Software as a Service Configuration Management Databases Configuration Management Dynamic Host Configuration Protocol Domain Name System (DNS) Firmware Python (Programming Language) Knowledge Management
+14 more
Windows Servers Windows Domain Windows PowerShell Software Tools YAML Virtual Environment Software Troubleshooting Reliability of Systems HybridCloud Heroku Information Technology Cisco Server Operating Systems & Platforms Vmware

Job description

The IT Infrastructure Administrator supports the enterprise systems by maintaining server environments, strengthening monitoring and backup operations, and ensuring the accuracy of configuration and asset data. This role requires solid hands on technical skills, strong troubleshooting capabilities, and growing expertise in automation and process improvement. The individual will work under the guidance of senior engineers while independently owning moderately complex operational tasks., Infrastructure Operations

  • Implement, monitor, and refine infrastructure and application health checks to ensure stable, reliable operations.

  • Perform installation, configuration, and maintenance of Windows Servers

  • Configure and maintain Windows Domain systems utilizing Active Directory Tools (AD, DNS, DHCP, Group Policy).

  • Apply OS and application patches according to maintenance schedules, following change management procedures.

  • Support virtual environments such as VMware, AWS and Azure by maintaining configurations, snapshots, and performance baselines.

  • Support physical infrastructure, Cisco UCS, by maintaining configurations, firmware, and performance baselines.

Automation & Continuous Improvement

  • Develop and maintain scripts (PowerShell, Bash, YAML, or Python) for routine task automation under senior guidance.

  • Recommend improvements to increase operational efficiency, reduce manual work, or enhance system reliability.

Knowledge Management & Documentation

  • Contribute to the centralized IT knowledge repository by authoring and updating technical documents.

  • Partner with senior engineers and SMEs to standardize templates, troubleshooting guides, and operational runbooks.

Configuration & Asset Management

  • Maintain accurate CMDB entries, updating configuration relationships as systems evolve.

  • Participate in asset and configuration audits and collaborate with peers to resolve discrepancies.

Requirements

5+ years of professional IT experience supporting server or infrastructure environments

  • Hands-on experience with Windows server administration

  • Well-versed with VMware, Windows Server OS

  • Strong understanding of hybrid cloud environments, including AWS, Azure, SaaS, and PaaS solutions.

  • Basic scripting and automation experience (PowerShell, Bash, YAML, or Python).

  • Exposure to CMDB, ITIL practices, and enterprise configuration management.

  • Experience using AI tools (CoPilot, etc.)

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