Data Center Operations Technician

The Data Center Operations Technician will provide hands-on support for the installation, movement, maintenance, and inventory of servers, network equipment, storage systems, racks, and related data center hardware. The role focuses on rack and stack activities, copper and fiber cabling, equipment labeling, asset tracking, hardware troubleshooting, and remote-hands support for infrastructure teams., * Rack, stack, de-rack, and relocate servers, switches, routers, storage systems, console servers, PDUs, and other data center equipment.

• Install rack rails, cable-management hardware, power supplies, optics, network interface cards, drives, memory, and other field-replaceable components.
• Connect and verify redundant power, network, management, console, and storage cabling based on approved rack elevations and installation documents.
• Install, route, dress, label, trace, test, and document copper and fiber-optic cabling.
• Validate link lights, power status, console access, management connectivity, and basic device reachability after installation.
• Maintain accurate inventory records for servers, network devices, storage hardware, optics, cables, spare parts, rack locations, serial numbers, and asset tags.
• Receive, inspect, stage, document, and store incoming hardware and replacement parts.
• Support equipment shipping, returns, warranty replacements, RMAs, and secure disposal processes.
• Perform basic hardware diagnostics and break/fix work on servers and infrastructure equipment, including replacement of drives, memory, power supplies, fans, CPUs, NICs, and other supported components.
• Open and track vendor support cases, coordinate replacement parts, and provide on-site assistance to remote engineers and vendors.
• Perform remote-hands tasks such as controlled power cycles, cable moves, console connections, visual inspections, and collection of hardware status information.
• Update data center documentation, rack elevations, port maps, cable records, inventory systems, diagrams, ticket notes, and installation checklists.
• Follow change-management, maintenance-window, safety, security, access-control, and escalation procedures.
• Maintain clean racks, organized cabling, clear work areas, and proper handling of equipment and packaging materials.
• Support project work involving new data center builds, server deployments, migrations, hardware refreshes, and equipment moves.

• Hands-on experience with data center rack and stack, hardware installation, equipment moves, and cable management.
• Experience installing and supporting enterprise servers, network switches, routers, storage systems, console servers, and PDUs.
• Experience with copper and fiber-optic cabling, patch panels, optics, transceivers, labeling, tracing, and basic cable testing.
• Working knowledge of server hardware components such as CPU, memory, storage drives, power supplies, fans, NICs, and motherboards.
• Ability to read rack elevations, cable schedules, port maps, installation guides, work orders, and equipment diagrams.
• Experience maintaining inventories, serial numbers, asset tags, rack locations, spare parts, shipping records, and receiving documentation.
• Basic understanding of IP addressing, network ports, link status, console connections, and out-of-band management such as iDRAC, iLO, or equivalent tools.
• Experience using ticketing, inventory, data center infrastructure management, or asset-management systems.
• Ability to troubleshoot basic Layer 1 connectivity, power, hardware, cabling, and device-access issues.
• Strong verbal and written communication skills and the ability to follow documented procedures and escalation paths.

Preferred Skills:

• Experience with Cisco, Arista, HPE, Dell, Lenovo, Supermicro, APC, Raritan, Server Technology, or similar data center platforms.
• Experience supporting GPU or high-density compute servers, virtualization hosts, storage systems, and enterprise network hardware.
• Experience with hardware validation, firmware upgrades, operating-system installation, or VMware ESXi deployment support.
• Familiarity with structured cabling standards, fiber types, connector types, optics, power distribution, and redundant A-side and B-side power.
• Experience coordinating with hardware vendors, carriers, cabling contractors, logistics teams, and remote engineering groups.
• Relevant certification such as CompTIA A+, Network+, Server+, BICSI, CCNA, or equivalent hands-on experience., * High school diploma or equivalent required; associate degree or technical training in information technology, electronics, networking, or a related field preferred.
• 2+ years of hands-on experience in a data center, server room, lab, field-services, or hardware-deployment environment.
• Ability to work scheduled maintenance windows and provide occasional after-hours support when required.
• Strong attention to detail, organization, reliability, and commitment to safety and accurate documentation.

Physical Requirements(Due to nature of job, The candidate must have):

• Ability to safely lift and move equipment using approved tools and team-lift procedures.
• Ability to work in racks at different heights., Access Control, Accidental Death and Dismemberment (AD&D), Asset Management, BICSI (Building Industry Consulting Service International), Biology, CCNA - Cisco Certified Network Associate, CPU (Central Processing Unit), Cisco Network Systems, Communication Skills, CompTIA - Computing Technology Industry Association, CompTIA A+, CompTIA Network+, CompTIA Server+, Compensation and Benefits, Computer Firmware, Computer Maintenance, Computer Storage Hardware, Dell Computers, Dental Insurance, Detail Oriented, Disability Insurance, Documentation, Electronics, Employee Assistance Plan, Equipment Replacement, Fiber Optic Cable, Fortune 500 Customers, GPU (Graphics Processing Unit), Government, Hardware Components, Hardware Installation, High School Diploma, IP Addressing, ISO (International Organization for Standardization), ISO 14001, ISO 9001, Identify Issues, Information Technology & Information Systems, Installation Guide, Insurance, Inventory Management, Inventory Reports, Logistics, Memory Hardware, Motherboards, Network Administration/Management, Network Operations Center, Network Routers, Network Switching, Network System Hardware, On Site Support, Optical Transceivers, Optics, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Product Packaging, Receiving Inspection, Record Keeping, Schedule Development, Server Hardware, Server Support, Shipping/Receiving, Software Patches, State Laws and Regulations, Systems Administration/Management, Technical Recruiting, VMWare ESX/ESXi, Virtual Hosting, Vision Plan, Writing Skills

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.