IT Admin

The IT Administrator provides day-to-day technical support for production and office operations. This position supports MES and production-floor IT equipment, employee computers, printers, scanners, and other IT devices while assisting with troubleshooting, equipment setup, and IT asset management. Essential Duties & Responsibilities

• Conduct routine IT/MES checks throughout production areas and responds to technical issues.
• Provide first-level troubleshooting for MES, computers, printers, label printers, barcode scanners, PDAs, monitors, and related equipment.
• Assist employees with hardware, software, printing, and basic connectivity issues.
• Set up computers, printers, approved software, and other IT equipment for employees.
• Support meeting-room TVs, monitors, HDMI connections, and presentation equipment.
• Assist with IT equipment installation, replacement, relocation, and recovery.
• Maintain IT asset inventory, including equipment assignment, location, condition, and available spare equipment.
• Collect and organize unused, damaged, or replaced IT equipment.
• Document IT issues, troubleshooting activities, and equipment changes.
• Escalate advanced MES, network, system, or infrastructure issues to the appropriate IT personnel.
• Coordinate with Production and other departments to address IT issues affecting daily operations.
• Perform other IT-related duties as assigned.

• High school diploma or GED required; IT-related education or certification preferred.
• Previous IT support, help desk, desktop support, or manufacturing IT experience preferred.
• Basic knowledge of Windows, computer hardware, printers, and network connectivity.
• MES, barcode scanner, and label printer experience is a plus.
• Strong troubleshooting, communication, organization, and customer-service skills.
• Ability to work in both office and manufacturing environments and handle IT equipment as needed.