Senior Knowledge Management Engineer (TS)

Kadiak seeks a highly organized, motivated, and technically proficient Senior Knowledge Management & SharePoint Engineer to serve as the lead administrator and engineer for enterprise collaboration and knowledge management platforms-including JIRA, Confluence, and SharePoint-within a DISA/DoD environment. This role serves as the central point of contact for knowledge management and data oversight within the directorate.

The position combines the responsibilities of a Knowledge Manager, Business Analyst, Platform Engineer, and Dashboard Developer. The successful candidate will architect, configure, secure, and optimize platforms to ensure data integrity, accessibility, and operational effectiveness-while also developing custom SharePoint solutions, building executive-level dashboards, and actively translating leadership information needs into actionable data tools. The role requires strong analytical capability, hands-on technical depth, and the ability to communicate complex findings to both technical staff and senior leadership.

Essential Functions & Responsibilities:

Platform Administration & Engineering

• Administer, configure, and optimize JIRA, Confluence, and SharePoint (Classic On-Premises) environments, including workflow design, automation, permission models, and site architecture.
• Design, build, and maintain custom SharePoint sites, project tracking solutions, and collaborative workspaces; develop and deploy custom web parts and interactive features using JavaScript, jQuery, HTML, and CSS.
• Administer Site Collections including permissions management, content types, lists, libraries, and metadata structures.
• Troubleshoot SharePoint issues related to hardware, software, and web technologies; perform or support version migrations and site upgrades as needed.
• Configure JIRA projects, workflows, issue types, screens, permissions, and notification schemes; manage Confluence spaces, pages, permissions, and macros.

Governance, Security & Compliance

• Enforce data governance, access controls, and cybersecurity requirements in alignment with DoD policies, including DoD 8570/8140 (IAT Level II).
• Ensure data integrity, system security, and proper lifecycle management across all managed platforms.

Knowledge Management & Content Strategy

• Develop and maintain structured knowledge repositories, collaboration frameworks, and documentation standards.
• Curate and manage content across platforms to promote information sharing, user engagement, and organizational learning.

Data Analysis, Reporting & Visualization

• Conceptualize, design, and build custom project tracking dashboards that surface real-time data for leadership consumption.
• Develop and deliver executive-level reports and dashboards using Power BI and other available platform capabilities.
• Query and manipulate data using SQL and relational database structures; analyze datasets to identify trends and provide actionable insights.
• Actively engage with leadership and stakeholders to identify information gaps, evaluate data needs, and deliver solutions that answer those questions; present proof-of-concept solutions and explain technical approaches in plain language.

Process Optimization & Integration

• Identify and implement automation, system integrations, and workflow improvements to enhance efficiency and drive platform adoption.
• Apply project management principles to plan, track, and report on tool development efforts; support the Program Management Office (PMO) with data-driven tracking and milestone visibility.

User Support, Training & Collaboration

• Provide Tier 2/3 technical support across all managed platforms.
• Develop user training materials, quick-reference guides, and how-to documentation; conduct hands-on training sessions for end users, new team members, and stakeholders.
• Promote user self-sufficiency to reduce repeat support requests.
• Collaborate with cross-functional teams and communicate insights effectively to both technical staff and senior leadership; brief senior leaders and government clients on dashboard capabilities and tool enhancements.
• Active Top-Secret (TS) clearance with the ability to obtain SCI or higher.

• BS/BA in Computer Science, Information Systems, Engineering, Business, Program Management, or related discipline (equivalent experience may be substituted).

Certifications (All Required)

• CompTIA Security+ CE - DoD 8570/8140 IAT Level II compliant
• Microsoft Office Specialist: Associate
• Microsoft Office Specialist: Expert (Office 2019)
• Managing Jira Projects for Cloud
• Jira Administration for Cloud
• Confluence Essentials

Technical Skills

• SharePoint Classic (On-Premises): Site Collection Administration, web part development, and custom solution deployment.
• JavaScript and jQuery: ability to write, evaluate, debug, and extend code that pulls and manipulates data from SharePoint via REST API.
• HTML and CSS: proficiency in writing and editing front-end code for SharePoint pages and custom dashboards.
• SQL: working knowledge of database structure, query writing, and data retrieval.
• Power BI or equivalent: working knowledge of report creation, data connections, and dashboard publishing.
• Microsoft 365: proficiency across Excel (pivot tables and data analysis), Access, PowerPoint, Word, and Outlook., * Minimum 5 years of hands-on SharePoint development and administration experience.
• Minimum 3 years of experience with JIRA and Confluence in an administrative capacity.
• Demonstrated experience designing and delivering custom dashboards and project tracking tools.
• Strong understanding of knowledge management principles, data governance, and collaboration frameworks.
• Experience supporting executive-level reporting, dashboards, and briefings.
• Experience working in federal government or DoD contracting environments.
• Demonstrated ability to work independently with minimal supervision in a fast-paced environment., * MS/MA in Computer Science, Information Systems, Engineering, Business, Program Management, or related discipline.
• Project Management Professional (PMP) Certification.
• Microsoft Office Specialist: Expert (Microsoft 365 Apps).
• Microsoft Certified: Power BI Data Analyst Associate.
• Atlassian Certified Expert.
• Confluence Administration for Cloud certification.
• Experience with SharePoint version migrations (e.g., 20102013, 20132019).
• Familiarity with SharePoint Designer, REST APIs, and CAML queries.
• Experience with Microsoft Power Automate or Power Apps.
• Experience presenting to SES-level or flag-rank government leadership.
• Prior experience conducting formal tool training programs or speaking at user groups/conferences.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

Kadiak, LLC is a wholly owned subsidiary of Koniag Government Services (KGS), an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture seeks a Senior Knowledge Management Engineer with a Top-Secret Clearance. KGS delivers Enterprise Solutions, Professional Services, and Operational Management to Federal Government Agencies, applying proven commercial solutions to a deep knowledge of Defense and Civilian missions. For more information, visit www.koniag-gs.com .

Important: Please do not apply if you do not possess an active Top-Secret clearance. Koniag Government Services is not currently sponsoring individuals for clearances., Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com