Head of Change and Communications - Transformation

• Provide strategic leadership and direction for change across a complex transformation programme.
• Own and coordinate change planning, delivery, milestones, dependencies, risks and issues.
• Lead business readiness, stakeholder engagement, user adoption and benefits realisation.
• Develop and maintain integrated change plans aligned with wider programme objectives.
• Lead multiple change workstreams through matrix teams and delivery partners.
• Establish effective governance, reporting and assurance frameworks.
• Provide clear reporting on delivery confidence, risks, dependencies and stakeholder readiness.
• Engage and influence senior stakeholders across organisational boundaries.
• Translate complex programme information into clear communications for senior leaders, customers and governance forums.
• Maintain effective two-way engagement throughout programme delivery.
• Ensure change activity supports successful implementation and sustainable adoption of new technology, processes and ways of working.
• Provide leadership across multidisciplinary teams while maintaining accountability for delivery outcomes.

CCL Global is seeking an experienced Head of Change to lead business change and adoption across a major UK public sector transformation programme. This is a senior leadership position requiring substantial experience delivering large-scale, technology-enabled transformation, providing strategic direction while maintaining clear accountability for change planning, business readiness, stakeholder engagement, adoption and benefits realisation.

While communications form part of the remit, the primary requirement is a strong Change Management and transformation delivery background., * Active SC clearance is essential.

• 5+ years’ experience in senior Change Management / Business Transformation positions.
• Proven experience delivering change across large-scale transformation programmes.
• Strong leadership and strategic change capability.
• Experience delivering digital or technology-enabled transformation within the UK public sector.
• Strong understanding of business readiness, stakeholder engagement, adoption and benefits realisation.
• Demonstrable experience managing complex programme plans, milestones, dependencies, risks and issues.
• Strong governance, reporting and programme assurance experience.
• Excellent senior stakeholder management and influencing capability.
• Experience working through matrix teams and multiple delivery partners.
• Excellent communication skills with the ability to simplify complex information for senior audiences.
• Experience within Defence, central government or the Government Commercial Function would be advantageous.
• Experience supporting major ERP, SaaS or enterprise digital transformation programmes would be beneficial.
• Change and programme qualifications such as Prosci, APMG Change Management, MSP or APM PMQ would be advantageous.

This position would suit an established Head of Change, Senior Change Lead or Transformation Lead who has operated at programme level within complex government or similarly regulated environments and can combine strategic leadership with accountability for delivery.