Software Deployment Engineer

We are seeking an ambitious Software Deployment Engineer to join our Guardian Delivery Engineering team. In this role, you will provide high-performance delivery and system support across our software product suite, ensuring technical configurations and deployments align with strict customer SLAs and internal benchmarks., High-Performance Delivery & Support

• Provide high-performance software delivery and technical support in alignment with internal and external SLAs and OLAs
• Take end-to-end technical ownership of assigned tickets and deployment issues, investigating root causes and driving resolution from start to finish
• Maintain full functional and technical knowledge across all Guardian Mobile products, services, and operational projects

Product & Process Improvement

• Collaborate with software development teams to enhance product quality, deliverability, and long-term supportability
• Identify and recommend operational improvements to streamline system deployment workflows, reduce fault rates, and lower support costs
• Interpret customer requirements to generate reliable technical estimates and execution plans in line with company guidelines

Stakeholder Communication & Security Compliance

• Maintain proactive communication with key stakeholders, including customers, managers, and development teams, keeping all parties informed of progress
• Ensure strict adherence to Information Security and GDPR policies, maintaining data confidentiality across all operational systems
• Actively contribute technical insight to support the implementation of team technology strategy and operational goals, * Technical Troubleshooting to analyze complex software issues, log detailed diagnostic data, and drive structured root-cause resolution
• Stakeholder Management to build collaborative relationships across development teams, managers, and external clients
• Information Security & GDPR to enforce operational security protocols, risk mitigation, and regulatory compliance standards

• Degree in Computer Science, Computing, or an engineering discipline
• Solid experience in platform management, software support, or deployment within the software industry
• Ability to obtain NPPV3 and SC security clearance requiring UK residency, * Software Development Life Cycle (SDLC) to navigate deployment workflows and project management methodologies
• Project & Design Software to utilize tools such as Jira, Trello, Microsoft Project, Halo, or Visio for tracking and specification
• Platform Management to oversee software infrastructure configurations, perform technical investigations, and execute system deployments
• Language Proficiency to demonstrate an excellent command of English in written and verbal technical communications, * Experience working with UK Fire and Rescue Control Room operations, mobilisation solutions, or Mobile Data Terminal (MDT) software

• Exposure to modern cloud infrastructure, server ecosystems, or database environments

Rewards & Benefits

In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes
• Two weeks additional pay per year (holiday bonus)
• 25 days holiday entitlement + bank holidays
• Attractive defined contribution pension scheme
• Employee stock purchase plan
• Life assurance
• Enhanced maternity and paternity pay
• Career development support and wide-ranging learning opportunities
• Employee health and wellbeing support (EAP, wellbeing guidance)
• Carbon neutral initiatives/goals
• Corporate social responsibility initiatives including support for volunteering days
• Well-known companies discount scheme

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future., Based in Leicester, we are an established team within Motorola Solutions, expanding our technology capabilities across the UK and beyond. Our Guardian Mobile MDT and Mobilisation Solutions provide the backbone for emergency response, enabling first responders to deliver a high level of service when every second counts., Working primarily remote with occasional travel to our Leicester offices and customer sites, you will bridge customer operational needs with internal development teams. You will take technical ownership of deployment tickets, troubleshoot complex software issues, and contribute to continuous product improvement. At Motorola Solutions, we foster a people-first culture that empowers you to explore your potential, innovate what’s next, and grow your career. Bachelor’s degree or equivalent practical experience is valued., Motorola Solutions UK Limited