Application Support Analyst (SQL and Azure)

• Troubleshoot and resolve issues related to software systems.
• Document and communicate solutions to clients and internal teams.
• Maintain and improve a list of standard operating procedures.
• Collaborate with developers to identify and resolve software bugs.
• Ensure software systems are up to date and functioning properly.
• Contribute to the product development during testing, release and hyper-care of new functionality as required
• Lead, mentor, and coach a team of analysts to achieve and exceed individual and team quotas, A holistic range of competitive benefit programs to support your financial, physical and mental well-being and personal development. We want you to truly thrive with us - in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules): Annual Incentive Plan, Flexible Working, Meal Allowance, Life Insurance, Medical Check-up, Psychological assistance, Language training, Coaching & Assessments.

• Bachelor’s degree in Computer Science or related field.
• 4-6 years of experience in Azure Configuration or development.
• Experience working in applications using MS SQL.
• Deep hands-on experience with the Microsoft Azure Portal ecosystem (e.g., Application Insights, Azure Data Factory, Azure Dashboard, API Management, Traceability, etc.).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

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