IT Desktop / IT Systems Support Specialist
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Role details
Tech stack
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Job description
Operations Management ServiceNow, Group Policy Microsoft 365 Asset Tracking Detail Oriented Desktop Support Windows Desktop Computer Science Active Directory Asset Management Endpoint Devices Operating Systems Technical Support Microsoft Windows Inventory Staging IT Infrastructure Peripheral Devices Business Valuation Workflow Management Incident Management Docking (Computers) IT Asset Management Lifecycle Management Microsoft Windows 10 Software Installation Application Packaging Information Technology Full Stack Development Technical Documentation Business Transformation Configuration Management Hardware Troubleshooting Security Requirements Analysis, TEKsystems is seeking a skilled and detail-oriented Desktop Imaging & Deployment Technician to support the deployment, configuration, and lifecycle management of endpoint devices across the organization. This role is responsible for imaging, provisioning, deploying, and maintaining desktops, laptops, and related hardware while ensuring compliance with company standards and security requirements. The ideal candidate will have hands-on experience with Microsoft SCCM (Endpoint Configuration Manager), ServiceNow, Windows operating systems, and enterprise device deployment processes., * Create, maintain, and deploy Windows desktop and laptop images using Microsoft SCCM (Endpoint Configuration Manager).
- Configure and deploy operating systems, applications, and security updates to endpoint devices.
- Manage device provisioning, hardware refreshes, upgrades, and lifecycle replacement programs.
- Troubleshoot imaging, deployment, driver, software installation, and operating system issues.
- Coordinate equipment staging, deployment scheduling, and end-user migrations.
- Utilize ServiceNow for incident management, request fulfillment, asset tracking, and documentation.
- Ensure all assets are accurately inventoried and tracked through established IT asset management processes.
- Deploy and support peripherals including monitors, printers, docking stations, and mobile devices.
- Collaborate with IT Infrastructure, Security, and Service Desk teams to maintain endpoint standards and compliance.
- Support Microsoft Windows 10/11 environments and Office 365 applications.
- Perform software packaging, testing, and deployment through SCCM.
- Create and maintain technical documentation, deployment procedures, and knowledge base articles.
- Monitor deployment success rates and resolve deployment-related issues in a timely manner.
- Provide technical support to end users during deployment and migration activities., Mac OS Operations Leadership Purchasing Communication Microsoft 365 Asset Recovery Self-Motivation Professionalism Self-Discipline Customer Service Active Directory Asset Management Deskside Support Technical Issues Technical Support Business Valuation Endpoint Management Time Off Management Inventory Management Lifecycle Management Full Stack Development Operational Excellence Shipping And Receiving Artificial Intelligence Business Transformation Conference Room Technology Employee Assistance Programs End-User Training And Support Executive Information Systems Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0 IT Desktop Technician TEKsystems
Denver, CO*On-Site
Scheduling Operations Management ServiceNow Group Policy Microsoft 365 Asset Tracking Detail Oriented Desktop Support Windows Desktop Computer Science Active Directory Asset Management Endpoint Devices Operating Systems Technical Support Microsoft Windows Inventory Staging IT Infrastructure Peripheral Devices Business Valuation Workflow Management Incident Management Docking (Computers) IT Asset Management Lifecycle Management Microsoft Windows 10 Software Installation Application Packaging Information Technology Full Stack Development Technical Documentation Business Transformation Configuration Management Hardware Troubleshooting Security Requirements Analysis +0
Google IT Support Senior Systems Administrator/Helpdesk Engineer Leidos
Englewood, CO*On-Site
Linux DevOps CentOS Ansible Jenkins Auditing Equities Scripting Hardening DevSecOps Operations Leadership Management Automation Market Data, Cyber Security
Requirements
Desktop, Imaging, Technical support, Deployment, Hardware, Troubleshooting, SCCM, Printers, * Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience.
- 3+ years of experience in desktop support, imaging, deployment, or endpoint management.
- Hands-on experience with Microsoft SCCM / Microsoft Endpoint Configuration Manager (MECM).
- Experience utilizing ServiceNow for ticket management, asset management, and workflow tracking.
- Strong knowledge of Windows 10 and Windows 11 operating systems.
- Experience with OS deployment, task sequences, driver management, and software distribution.
- Understanding of Active Directory, Group Policy, and Microsoft 365 environments., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Self-Motivation Windows Servers Microsoft Azure Customer Service Computer Science Active Directory Technical Issues Operating Systems Agile Methodology Docker (Software) Technical Support Help Desk Support Incident Response CompTIA Security+ Disaster Recovery Windows PowerShell Root Cause Analysis Amazon Web Services Network Engineering Geospatial Analysis Software Engineering Software Development System Administration Information Technology Software Documentation Hybrid Cloud Computing Geospatial Intelligence Red Hat Enterprise Linux Bash (Scripting Language) Agile Software Development IAT Level II Certification Backup and Recovery System Git (Version Control System) Infrastructure as Code (IaC) Kernel-Based Virtual Machine Python (Programming Language) Identity And Access Management Troubleshooting (Problem Solving) Dynamic Host Configuration Protocol (DHCP) CompTIA Advanced Security Practitioner (CASP+) Certified Information Systems Security Professional Top Secret-Sensitive Compartmented Information (TS/SCI Clearance) +0
Google IT Automation with Python
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About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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