Enterprise Insurance Systems Manager

We’re seeking an experienced and business-minded Enterprise Insurance Systems Manager to join our team. Reporting to the Sr. Manager of Enterprise Technology & Information Security, this remote role owns the insurance business systems Veracity runs on and leads the team of administrators behind them. Success is measured in business outcomes - adoption, cycle time, data quality, and customer experience - not ticket counts. They must understand the insurance business itself well enough to know when a system limitation is a configuration problem versus a workflow problem versus a compliance problem, and be able to make that call credibly with underwriting, service, and compliance stakeholders., * Set and drive the vision for the insurance-systems portfolio - publish and maintain a 6-12 month roadmap tied to company priorities and run structured feedback loops with sales, service, operations, and marketing leaders so the systems demonstrably solve business problems

• Own day-to-day administration, configuration, and change decisions within the portfolio - recommend lifecycle, vendor, and spend decisions to the Sr. Manager with clear options, costs, and impacts - and escalate cross-pillar changes or anything touching enterprise security or compliance standards
• Manage, coach, and develop the admin team - set goals, run one-on-ones, and build cross-training so no platform depends on a single person, starting with AMS360
• Own the systems register for the portfolio - drive adopt, expand, replace, and retire recommendations based on business value, risk, total cost of ownership, and user adoption
• Run a single intake process for system requests across the three companies, with a visible backlog and priorities set against business outcomes
• Own uptime, access controls, configuration standards, a change calendar with risk-based approvals, and audit readiness for the portfolio
• Own renewals, license optimization, SLAs, and vendor performance reviews for portfolio vendors - negotiate with Finance and Legal support
• Partner with InfoSec/GRC and the Risk Manager on least-privilege access, data handling, insurance-regulatory requirements, and SOC 2 evidence for these systems
• Coordinate with the Delivery & Automation team on integrations and automation - safeguard data quality across systems and keep configuration and runbook documentation current as a standard, not an afterthought
• Required to perform other duties as requested, directed, or assigned

• 5+ years owning or administering enterprise SaaS platforms - CRM, agency/policy management, or ERP class - with demonstrated accountability for business outcomes, not administration alone
• 2+ years directly managing people: hiring, coaching, and developing platform administrators or analysts
• Track record turning competing stakeholder demands into a prioritized roadmap and shipping measurable improvements
• Vendor, license, and budget management experience
• Technical fluency - comfortable with integrations, APIs, reporting and data tools, and automation concepts
• Clear written communication and documentation discipline
• Working knowledge of the full insurance policy lifecycle and how each stage - quote, bind, endorse, renew, cancel, claims - generates data, documents, and handoffs that agency management systems must support cleanly
• Familiarity with agency operations across distribution models including MGA, wholesale brokerage, retail agency, and InsurTech - and how carrier relationships, compliance obligations, and licensing requirements shape how these systems are configured

Preferred

• Insurance industry experience - agency, brokerage, MGA, carrier, or insurtech; candidates who understand insurance workflows and terminology will rank first
• Hands-on AMS360 or a comparable agency management system
• HubSpot or Salesforce-class CRM certification
• Formal change-management exposure such as ITIL or equivalent
• Experience across multiple distribution models - MGA, wholesale, retail, or InsurTech - as Veracity’s system needs vary meaningfully by division
• Familiarity with surplus lines filing or insurance licensing workflows, or willingness to partner closely with Compliance and Licensing functions on system requirements tied to those processes, Leads business development and capture activities for Latin American defense and government customers. Identifies opportunities, analyzes customer and competitor needs, builds senior stakeholder relationships, coordinates bids and proposals, shapes requirements, manages campaign plans, and supports trade shows and customer engagements. Requires extensive aerospace or defense experience, regional customer expertise, cross-cultural fluency, knowledge of U.S. and international defense sales frameworks, export controls, local partnerships, and English proficiency; Spanish and Portuguese are preferred. Top Skills: CRMDirect Commercial Sales (Dcs)EarForeign Military Sales (Fms)ItarPipeline Management ToolsUncrewed Air Systems

Be an Early Applicant In-Office or Remote Hiring Remotely in United States 125K-145K Annually Senior level In-Office or Remote Hiring Remotely in United States 125K-145K Annually Senior level Owns Veracity’s insurance systems portfolio, including roadmap development, administration, configuration, governance, vendor management, license optimization, audit readiness, and data quality. Leads and develops platform administrators, prioritizes system requests, manages integrations and automation, and partners with security, compliance, finance, legal, and insurance stakeholders to improve adoption, cycle time, customer experience, and business outcomes. The summary above was generated by AI

At Veracity, we aim to be a different kind of insurance partner - one that is free from outside investors, venture capital, or the pressures of a corporate parent.

Ours is a culture of empowerment - one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.

We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.

We’re growing fast and want you to be a part of it!, * Health, dental, and vision plans

• Amazing work-life balance with 4 weeks of Paid Time Off
• 10 Paid Company Holidays with 2 floating holidays
• 401K Programs with employer match
• Personal assistance programs for support in a healthy personal and work life

Why Veracity? Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:

• Engage in groundbreaking projects that are reshaping the insurance landscape
• Collaborate with a group of dedicated, like-minded professionals
• Experience a culture that prioritizes growth and development

Compensation Range: $125k/yr - $145k/yr We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. If you need accommodation, please let us know during the interview process., An Hour Ago Remote or Hybrid 173K-312K Annually Senior level 173K-312K Annually Senior level Fintech * Payments * Software * Financial Services Lead Sales Development across North America and the UK, owning top-of-funnel pipeline, regional alignment, performance reporting, upmarket expansion, cross-functional partnerships, talent development, and technology-enabled productivity. The role manages teams and managers, establishes scalable inbound and outbound motions, partners with Marketing, Sales, Finance, and Strategy, and drives revenue-focused planning, qualification, and conversion. Top Skills: AIAnalyticsAutomationReporting Tools Dynatrace

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