Microsoft Dynamics 365 Support Consultant

Hireful

London, UK

3 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£35,000.0 - £40,000.0

Working hours

Regular working hours

Job source

www.adzuna.co.uk

Tech stack

Microsoft Azure Microsoft Online Services Cloud Computing Microsoft Dynamics CRM Microsoft Dynamics Microsoft Office Microsoft SQL Server Standard Sql Systems Integration Microsoft Power Automate Azure Data Factory Restful APIs

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Powerapps

Job description

Act as a technical escalation point for Dynamics 365 and Power Platform issues
Take support calls, manage cases and resolve incidents within agreed SLAs
Diagnose and troubleshoot complex D365, Power Platform and integration issues
Provide remote consultancy and technical support to clients
Investigate issues across Power Apps, Power Automate and Dataflows
Maintain accurate case notes, time records and work diaries
Represent the company professionally and deliver an exceptional client experience

Technologies:

Azure
Cloud
CRM
Support
REST
SQL
Office 365

Requirements

Proven Microsoft Dynamics CRM/D365 experience, ideally in a support or technical role
Strong Power Platform administration and troubleshooting experience
Experience troubleshooting integrations
Knowledge of Power Apps, Power Automate and Dataflows
Desirable skills include D365 Customer Insights Journeys, Azure Data Factory, REST APIs, ClickDimensions, DocumentsCorePack, SQL Server and Microsoft Cloud for Nonprofit
Experience with charity fundraising systems is also valuable, We offer a 100% work from home / fully remote role with a salary of £35k- £40k base salary plus awesome benefits. You will join a team where your expertise has a direct impact, acting as a trusted technical partner to clients, tackling varied challenges, providing hands-on consultancy and building lasting relationships. This role will suit someone with experience in a similar Dynamics 365 support or technical position, and we are looking for someone ready to make an impact.