Business Intelligence Officer (Temporary) - REQ06736 - 490120

North Lanarkshire Council is driving forward a programme of service improvement, digital transformation and performance management across Community Operations. We are seeking an enthusiastic and motivated Business Intelligence Officer to join our team on a 23-month temporary basis.

This is an exciting opportunity to contribute to the development and improvement of Fleet and Community Operations services through the collection, analysis and interpretation of performance information. You will support service planning, continuous improvement initiatives, asset management activities and compliance monitoring, helping to ensure services deliver best value and meet performance and regulatory requirements.

Working closely with managers and operational teams, you will:

• Analyse and interpret operational and performance data.
• Produce management information reports, dashboards and performance measures.
• Assist with service reviews, improvement projects and policy development.
• Support fleet asset management planning and performance monitoring.
• Assist with compliance monitoring and operator licence undertakings.
• Contribute to committee reports, briefings and performance returns.
• Support the development and maintenance of business intelligence systems and databases., North Lanarkshire Council offers a positive working environment, flexible working arrangements where appropriate, and excellent opportunities for personal and professional development., *For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read - My NL

You will have significant experience in a performance, analytical, service improvement or policy related role and be able to demonstrate strong analytical and reporting skills. Experience of working with performance data, producing management information and supporting service improvement activities is essential. Experience within a local authority, fleet services, transport operations or asset management environment would be advantageous.

Applicants will be committed to ongoing professional development and ideally hold a HND/SVQ4 or equivalent level qualification. Strong IT skills, including experience of spreadsheets, databases and reporting tools, are essential.

You will be highly organised, proactive and capable of building effective working relationships across a wide range of stakeholders. A commitment to continuous improvement, innovation and delivering quality services is essential.