Head of IT Infrastructure & Operations

KTM AG

Mattighofen, Austria

4 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Compensation

€81,500.0

Working hours

Regular working hours

Job source

Information Technology Operations SAP Sales and Distribution Information Technology Performance Monitor

Overall responsibility for IT Infrastructure & Operations, including ensuring a stable, secure, and high-performing IT environment.
Leadership, development, and prioritization of multiple teams with a total of approx. 25-30 employees (including operational units such as SD and DWS).
Definition, management, and continuous improvement of operating models, processes, and organizational structures within the infrastructure and operations environment.
Responsibility for KPI and SLA management, as well as continuous optimization of quality, cost, and performance in IT operations.
Vendor and contract management for external service providers, including governance, escalation handling, and performance monitoring.
Budget responsibility for IT Infrastructure & Operations topics, ensuring efficient use of resources.
Close alignment and strategic sparring with Vice Presidents, Heads of Departments, and internal customers.
Active contribution to shaping the IT strategy and implementing company-wide IT and security standards.

Ability to make clear decisions even in complex or uncertain situations and consistently follow through.
Strong communication and organizational skills, along with strategic thinking capabilities.
Proactive and structured way of working, combined with strong social and intercultural competence.
Passion for modern IT organizations, team development, and sustainable operating models., * Several years of professional and leadership experience in IT Infrastructure and/or Operations.
Solid experience in managing operational IT units, service providers, and complex IT operating structures.
Experience with KPI, SLA, and provider management, as well as budget and contract responsibility.

The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers.
The possibility to work partly from home office.
Attractive social benefits and interesting training and development opportunities, as well as a unique corporate culture characterized by collegiality and team spirit.
An attractive and performance-related salary, depending on qualifications and professional experience from € 81.500 gross per year (overpayment possible).