IT Systems Analyst, Engineering Support

Applied Materials
Billerica, MA, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$100,000.0 - $137,500.0
Working hours
Regular working hours

Tech stack

SolidWorks (CAD) Information Technology Teamcenter (Software)

Job description

  • Serve as partner with a sub-group within function or BU, or with a smaller country/site
  • provides support services to GIS customers for IT infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
  • Analyzes, schedules and carries out updates to the IT infrastructure which includes patching, upgrades and regular scheduled maintenance.
  • Executes complex changes while following standard operating procedures and change management policies.
  • completes root cause analysis of outages or incident trends. Recommends preventative actions.
  • Responsible for handling escalations for incidents, outages for IT infrastructure function.

Requirements

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

  • Explains difficult or sensitive information; works to build consensus

advancedpackaging

SolidWorks PDM Vault Administration, TeamCenter Support

Benefits & conditions

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About the company

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

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