Help Desk Support Specialist I

With guidance and support, you’ll:

• Apply your knowledge in three or more of the following areas:
• PC setup and troubleshooting
• Networking
• Software deployment
• Security systems (alarms and DVRs)
• Shoretel phone systems
• IP phone technology
• Virtual Machine (VM) environments
• Participate in team projects to improve and enhance our systems.
• Ensure compliance with company policies, mission, vision, and ethical standards.
• Complete daily tasks efficiently to meet deadlines.
• Take on additional duties as assigned by your manager.

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
• Six months to one year of related experience and/or training.
• Equivalent combinations of education and experience are also welcome!

This is a full time position and comes with many benefits plus, a fun, team work environment. The ideal candidate needs to be self motivated, ability to follow directions and be dependable.

We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to:

• 401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions
• Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.
• Health Insurance: Comprehensive medical coverage to keep you and your family healthy.
• Dental & Vision Insurance: Care for your smile and vision needs.
• Life Insurance: Protect your loved ones with company-provided coverage.
• Disability Insurance: Financial support during unforeseen circumstances.
• Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage.
• Paid Time Off: Enjoy well-deserved rest and relaxation.
• Paid Holidays: Celebrate special days with your loved ones.
• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.

Apprenticely is helping America’s Car-Mart hire a Help Desk Support Specialist I in Rogers, AR. About the Employer: For more than 40 years, America’s Car-Mart has been dedicated to helping customers achieve vehicle ownership through affordable financing and exceptional service. With more than 150 dealerships across the South-Central U.S., Car-Mart is known for its customer-first approach, commitment to its communities, and supportive workplace where employees can grow their careers while making a meaningful impact.