L3 Support Engineer (.Net/C#)

?At AKKODIS, a global leader in engineering and digital services, we are looking for talent like you!?We are an international company specialized in technology, engineering and innovation, supporting the digital transformation of leading organizations across multiple industries.We are currently looking for aSenior L3 Application Support Engineerto join aninternational banking project, working within a global fintech operations team and supporting mission-critical applications in a highly available and distributed environment.?About the roleWe are looking for a proactive and hands-onL3 Application Support Engineerwho will act as the highest technical escalation point for complex production incidents.You will work closely withSoftware Engineers, Service Owners and Product Ownersin an Agile environment, performing deep-dive troubleshooting, root cause analysis and performance optimization across distributed microservices and event-driven architectures.?Key responsibilities? Act as theL3 escalation pointfor critical production incidents, driving resolution through log analysis, code debugging and telemetry.? PerformRoot Cause Analysis (RCA)for complex incidents and outages, working with development teams to implement long-term solutions.? Coordinate incident resolution by assessing issues, involving the appropriate technical teams and ensuring timely service restoration.? Participate inlive incident callsand maintain technical ownership until services are fully restored.? Monitor, troubleshoot and optimizedistributed microservices and event streamsacross production environments.? Analyse data and troubleshoot performance or integrity issues usingcomplex SQL queries.? Participate inrelease management, operational readiness reviews and deploymentsin Kubernetes environments.? Work withREST APIs, Microservices, MQ and Kafka, including event handling and topic troubleshooting.? Participate in a rotating24/7 on-call schedulesupporting mission-critical applications.?What are we looking for??3+ years of hands-on experiencein L3 Application Support, Site Reliability Engineering or Software Engineering within high-availability environments.? Strong backend troubleshooting experience with.NET and C#.? Solid knowledge ofdistributed architectures, REST APIs, Microservices, MQ and Kafka.? Strong experience withMSSQL and relational databases, including data analysis and troubleshooting.? Hands-on experience withKubernetes, Windows and Linuxenvironments.? Experience working withDynatrace and Splunk.Knowledge of Grafana is a plus.? Ability to participate in anon-call rotation, including evening and weekend coverage when required.? Excellentwritten and spoken English, with the ability to collaborate effectively in an international environment.?Nice to have? Experience withReactor other frontend frameworks, particularly for end-to-end issue tracing.? Previous experience inFintech, Digital Banking or Investment Banking.? Exposure toCI/CD pipelines, such as GitLab or Jenkins.? Experience withActive Directoryadministration and tasks.?What do we offer?? The opportunity to work on aglobal banking/fintech project.? An international environment with collaboration across different teams and countries.? A technically challenging role working withmicroservices, event-driven architectures and mission-critical applications.? The opportunity to work with modern technologies including.NET, C#, Kafka, Kubernetes, MSSQL, Dynatrace and Splunk.? Join a dynamic and international environment with opportunities for professional growth.?Are you an experienced L3 Application Support Engineer looking for your next challenge in an international banking environment?We would love to hear from you!

?3+ years of hands-on experiencein L3 Application Support, Site Reliability Engineering or Software Engineering within high-availability environments. ? Strong backend troubleshooting experience with.NET and C#. ? Solid knowledge ofdistributed architectures, REST APIs, Microservices, MQ and Kafka. ? Strong experience withMSSQL and relational databases, including data analysis and troubleshooting. ? Hands-on experience withKubernetes, Windows and Linuxenvironments. ? Experience working withDynatrace and Splunk. Knowledge of Grafana is a plus. ? Ability to participate in anon-call rotation, including evening and weekend coverage when required. ? Excellentwritten and spoken English, with the ability to collaborate effectively in an international environment. ?Nice to have ? Experience withReactor other frontend frameworks, particularly for end-to-end issue tracing. ? Previous experience inFintech, Digital Banking or Investment Banking. ? Exposure toCI/CD pipelines, such as GitLab or Jenkins. ? Experience withActive Directoryadministration and tasks. ?What do we offer? ? The opportunity to work on aglobal banking/fintech project. ? An international environment with collaboration across different teams and countries. ? A technically challenging role working withmicroservices, event-driven architectures and mission-critical applications. ? The opportunity to work with modern technologies including.NET, C#, Kafka, Kubernetes, MSSQL, Dynatrace and Splunk.