Technical Support & Data Operations Engineer - Factorial Hr

Overview¿Está considerando presentar su candidatura para este trabajo?Compruebe todos los detalles en esta descripción del puesto y luego haga clic en “Solicitar”.As a Technical Support & Data Operations Engineer at Factorial, you diagnose and fix bugs directly in the codebase to stabilize the product.You bridge Customer Experience and Core Engineering, then handle data integrations, migrations, and ETL tasks to ensure clean, reliable data flows.You also identify automation opportunities to reduce repetitive work while safeguarding sensitive HR data.This role combines development and operational data responsibilities to support a scalable SaaS platform.Compensaciones / BeneficiosAlan private health insuranceWellhub gym and activitiesCobee expense managementLanguage classesBreakfast in the office and organic fruitPet friendlyResponsabilidadesBug hunting and fixing in the codebase to address customer issuesCode maintenance in Ruby on Rails, TypeScript, with Python scripts and Java data tooling when neededData operations and entry for accurate customer configurations and data handlingDesign and execute ETL workflows and migrations from legacy systems into the SaaS platformIdentify repetitive tasks and build automation or low-code tooling to improve efficiencyHandle sensitive HR and payroll data with high discretion and securityCollaborate with internal customer-facing teams, translating technical issues into clear updatesRequisitos principalesBachelor’s degree in Computer Science or related discipline, or equivalent practical experience1-2+ years of experience with Ruby (Rails) and TypeScriptSolid Python scripting experience for data manipulation or automation xqziphuFamiliarity with Java for internal data processing toolsStrong debugging skills and ability to diagnose root causes across the stackExperience with data migration, ETL processes, or handling large datasetsExperience with REST API endpointsFamiliarity with SQL and GraphQLComfortable wearing developer and operational data hatsC1-C2 Spanish and B2 English proficiencyproactivestructuredstrong collaborationRuby/Ruby on RailsTypeScriptPython scripting

Requisitos principalesBachelor’s degree in Computer Science or related discipline, or equivalent practical experience 1-2+ years of experience with Ruby (Rails) and TypeScript Solid Python scripting experience for data manipulation or automation xqziphu Familiarity with Java for internal data processing tools Strong debugging skills and ability to diagnose root causes across the stack Experience with data migration, ETL processes, or handling large datasets Experience with REST API endpoints Familiarity with SQL and GraphQL Comfortable wearing developer and operational data hats C1-C2 Spanish and B2 English proficiency proactive structured strong collaboration Ruby/Ruby on Rails TypeScript Python scripting