IT Infrastructure Project Manager

The IT Infrastructure Project Manager will be responsible for the scoping, planning, coordination, and execution of IT infrastructure projects. The role will focus on delivering new capabilities through IT applications, services, infrastructure, and technology implementations while ensuring projects are delivered on time, within budget, and in alignment with stakeholder expectations. Key Responsibilities

• Work with project stakeholders to define and manage:

• Project objectives and expectations
• Assumptions and success criteria
• Requirements and scope
• Schedules and milestones
• Risks, issues, and escalations
• Project metrics and measurements
• Communication plans
• Change control
• Deployment and implementation activities
• Maintain clear and consistent communication with project stakeholders to ensure alignment, visibility, and transparency.
• Manage vendor engagements and ensure accountability for deliverables, timelines, quality, and project commitments.

• Develop and maintain project management documentation, including:

• Project Charter
• Project Plans and Schedules
• Implementation Plans
• Status Reports
• Risk Mitigation and Contingency Plans
• QA Plans
• Project Budgets and Cost Plans
• Capital Funding Requests
• RFPs
• Strategic Plans
• Business Continuity Plans
• Account for resource capacity, organizational changes, competing initiatives, dependencies, and project constraints.
• Apply project management methodologies, processes, and tools to ensure successful project delivery.
• Ensure projects remain on schedule, within budget, and aligned with quality standards.
• Mentor and guide diverse project teams throughout the project lifecycle.
• Collaborate with IT teams and cross-functional stakeholders to ensure successful implementation of project deliverables.
• Monitor project progress, identify risks and dependencies, and develop appropriate mitigation strategies.
• Facilitate project meetings, presentations, status reviews, and stakeholder communications.
• Support decision-making, issue resolution, and escalation management throughout the project lifecycle.

• 6-8 years of experience as an IT Infrastructure Project Manager, preferably managing the full project lifecycle of large and complex enterprise-wide technical projects.
• 5+ years of experience working with or supporting IT infrastructure environments.
• Experience managing diverse project teams, including internal teams, system integrators, vendors, and quality-control teams.
• Experience with project and portfolio management tools and methodologies.

• Proficiency with tools such as:

• Microsoft Project
• PowerPoint
• Visio
• Microsoft Teams
• SharePoint
• PPM tools

• Working knowledge of enterprise IT infrastructure technologies, including:

• Windows Servers
• VMware
• Cisco networking
• Wi-Fi
• NetApp storage
• NetBackup
• Active Directory
• DNS
• Load Balancing
• VoIP / Cisco Call Manager
• On-premises data centers
• Cloud infrastructure
• Oracle RDBMS
• Data replication
• WebLogic
• Content Management Systems
• Business Intelligence
• Network Performance Management
• Application Performance Management
• Desktops, laptops, and smartphones
• Information Security
• Experience with data center migrations, technology upgrades, and system implementations.
• Knowledge of ITIL Service Management, including configuration, change, and incident management processes and best practices.

• Experience creating project management artifacts, including:

• Project Charters
• Project Plans
• Project Timelines
• Requirements Documents
• Resource Plans
• Deployment Plans
• Support Plans
• Conversion Plans
• Experience gathering requirements, conducting business analysis, developing use cases, and creating functional requirements documentation.
• Strong project management, organizational, and team collaboration skills.
• Excellent interpersonal and written/verbal communication skills.
• Strong facilitation, collaboration, negotiation, and presentation abilities.
• Demonstrated decision-making, problem-solving, and leadership skills.
• Ability to proactively identify risks and develop effective solutions.
• Ability to manage multiple priorities in a fast-paced, high-pressure environment.
• Ability to work independently and collaboratively to resolve complex technical and project-related issues.
• Experience working effectively with multiple levels of management and employees, preferably within a public-sector environment.
• Strong team-oriented and service-focused approach.
• Strong vendor management skills.
• PMP certification preferred.