Information Technology - Security & Transactions Systems Administrator

Implement, maintain, and support security and transaction system hardware and software. Provide technical support to security and transaction system end users, troubleshoot system-related issues, and contribute to the continual enhancement and improvement of security and transaction systems. Principal Duties & Responsibilities

• Administer access control and mobile access system hardware and software.
• Administer surveillance system hardware and software.
• Administer transaction system hardware and software.
• Upgrade and institute policies and procedures to improve the level of service provided to the security and transaction system users.
• Train the community on equipment usage.
• Answer support questions from end users and research problems.
• Monitor and manage how the level 1 helpdesk responds to issues as it pertains to the equipment and services that we support and maintain; produce monthly status reports.
• Troubleshoot hardware and software problems.
• Monitor network resources, assuring continuous availability and service.
• Maintain department websites, ensuring that they are up to date and easy to navigate.

• Other duties as assigned, Working after hours and over the weekend to provide support and complete assigned tasks are sometimes required Pre-Employment Requirements All offers of employment are contingent upon satisfactory completion of a background check., Overview: At Partnership HealthPlan of California, the Microsoft 365 Solutions Engineer plays a key role in supporting and optimizing the organization’s Microsoft 365 environmen…

• 13 days ago +

• Bachelor’s degree (bachelor’s degree in a technical field preferred); Two years’ experience in an information technology position.
• Knowledge of access control equipment and how it operates
• Knowledge of surveillance equipment and how it operates
• Proficiency with operating systems and software found on campus: Windows Server and Workstation, MS Office
• Good interpersonal skills in dealing with a diverse community
• Ability to assume project leadership
• Evidence of experience in performing duties and responsibilities with minimal supervision; along with the ability to communicate verbally and in writing
• Must be able to track and stay updated on multiple tasks at the same time
• Experience with computer hardware and software installations and troubleshooting is required