Network Engineer- NOC 102401

• Ensures the smooth operation and optimal performance of our data center infrastructure.
• Primary responsibility will be to monitor and maintain the health, stability, and security of our data center environments.
• Regularly monitors the performance, availability, and capacity of data center systems and networks using monitoring tools and software.
• Proactively identifies, investigates, and resolves any issues or anomalies to ensure uninterrupted service delivery.
• Responds promptly to any system alerts or incidents, assess their impact, and take appropriate actions to resolve them in a timely manner.
• Escalates critical issues to relevant teams and ensure proper documentation throughout the incident lifecycle.
• Performs routine maintenance tasks such as server patching, firmware upgrades, and system backups to ensure the integrity and security of data center components.
• Collaborate with the infrastructure team to plan and execute maintenance activities with minimal disruption to operations.

• Network Operations & Service Management, Network Operations Center (NOC)

25% Hybrid Washington DC

Since 1999, ITEC has delivered mission-critical support to the DoD and Intelligence Community. Now part of ManpowerGroup Public Sector (MGPS), we continue that work with expanded capabilities. Employees hired through this process will join MGPS and receive a comprehensive benefits package and competitive pay.