System Engineer

We are looking for a full time Senior System Engineer to join our team in the Leiden office. Most work can be done remote however you may be required to travel to the office to attend project meetings or to roll out new hardware. Your primary role will be providing technical solutions and resolve 3rd line issues and problems for all our employees across the Netherlands. You will also be included in several large projects within the Netherlands and on a global level. What your day will look like We have a clear and defined road map to deliver within the next 3 years, which is centred around a large-scale digital transformation. Some key objectives of these projects include moving the business towards a cloud-based infrastructure and to build and enhance a centralised IT landscape.

• Assists in the investigation and resolution of issues relating to applications and services
• Contributes to maintenance, installation and problem resolution
• Contributes to our global IT project teams to implement new technical solutions
• Assists in investigation and resolution of network problems
• Contributes and/or leads IT projects within the Netherlands and on a global level

• Minimum of 5 years of experience, with proven experience as a global administrator of a Microsoft 365 environment
• In depth knowledge of the admin centres and exchange, MS teams, OneDrive and SharePoint. You will be able to configure, maintain and troubleshoot
• You have experience of installing servers, storage and various network equipment. Knowledge of networks is a must, CCNA certification is a pre
• Experience with MDM solutions like Intune is a pre
• You have experience with both on-premise as cloud based systems
• You have experience in leading IT projects and you enjoy technical challenges
• You are able to work closely with others in a small team where communication is key
• Experience with Agile ways of working is a major plus
• You are fluent in English

IT Recruitment is looking for her client in Leiden for a Senior System Engineer. The primary responsibility will be to provide internal IT services for almost our 400 internal users within the Netherlands and about 2200 users globally. Your job will include large infra and software projects and dealing with process requests (3rd line incidents, problems and changes) investigating, logging, diagnosing, trouble-shooting and responding to our internal users. You will troubleshoot system- and network problems, diagnosing and solving hardware/software faults in order to restore system availability as quickly as possible.