E-commerce Technical Specialist / Product Owner (Salesforce Commerce Cloud)
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Role details
Tech stack
Job description
- Lifecycle Management (Run & Build): Lead the evolutionary and corrective maintenance (Run) of the e-commerce platform (FrontOffice/B2B/B2C), as well as the deployment of new features (Build).
- Technical-Functional Liaison: Act as the core link between business stakeholders (Marketing, Sales, SEO) and technical teams or external integrators (nearshore/offshore).
- Agile Management & Backlog: Write user stories, prioritize the product backlog, coordinate sprints, and oversee deliverables using Agile methodologies (Jira, Confluence).
- High-Level Technical Support: Provide L2/L3 support in troubleshooting complex incidents and escalate appropriately to the core development team (L3).
- Ecosystem & Integrations: Coordinate cross-functional technical integrations, managing data flows with Order Management Systems (OMS), PIM platforms (e.g., Akeneo), ERPs, and analytics/tracking tools (Google Tag Manager / TagCommander).
- Quality Assurance: Oversee the QA/Testing phase, production releases (Go-live), and track key performance KPIs.
Requirements
Do you have experience in Web analytics?, * Core Experience: Minimum of 3 to 4 years of proven experience as an E-commerce Project Manager, Product Owner, or Technical Specialist.
- Technological Expertise: Solid, hands-on experience working with Salesforce Commerce Cloud (SFCC) / Demandware . (Mandatory).
- Methodology: Proficiency in corporate ticketing and documentation tools (Jira, ServiceNow, Confluence) within Agile frameworks.
- Technical Vision: Comfortable managing Tagging implementations (GTM), web analytics, and understanding web architectures (APIs, Front-end). We are not looking for a pure developer, but you must be able to read between the lines of code and understand infrastructure.
- Languages: Fluent in English (C1) and Spanish. You will be in constant communication with international stakeholders.
Benefits & conditions
Join us at the right time to make your mark in a fast-growing organization Various missions and projects that will allow you to have a real impact on the company The ability to work autonomously and to drive new initiatives A career path adapted to your personality, both in terms of role and location A strong culture, based on sharing, respect, ambition, and team spirit The opportunity to manage teams and develop your area of expertise by leading one of our squads Develop your management and leadership skills, because, at Ekkiden, consultants look after the careers of other consultants. Gone are the days when your career was driven by a salesman! Health insurance
About the company
International consulting group founded in 2019, Ekkiden fosters an ecosystem of passionate and committed consultants who lead organizational, operational, and technological transformation projects in IT/Digital, Industry/R&D, and Sustainability, for large enterprises and SMEs in France, Switzerland, Spain, and Germany.
About the job :
At Ekkiden, we are looking for an E-commerce Technical-Functional Specialist / Product Owner to join our team and lead strategic digital projects in the retail, cosmetics, and luxury sectors.
We are looking for a “bridge” profile: someone who speaks the language of business (Marketing, SEO, Conversion) and can translate it into viable technological solutions for the development teams. If you have a hybrid DNA, are passionate about the Salesforce Commerce Cloud (SFCC) ecosystem, and excel at managing platforms during Run & Build phases, this is the place for you.
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