3Rd Line Technical Support Engineer - Igaming (Hybrid)

OverviewPor favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud.In this role, you will provide expert endpoint management support within a multinational IT team, shaping secure and compliant endpoint architectures.You will work on managing and improving endpoint services, collaboration with cross-functional teams, and contributing to security and compliance initiatives.The position offers flexible hours across regions and opportunities to influence standards and roadmaps.You will help build a resilient digital workplace and drive automation and process improvements.Compensaciones / Beneficiosmobile workingmentoring for professional developmentnetworking within the companymodern workplace and equipmentcorporate workshopscompensation during studiesResponsabilidadesProvide Level 2/3 endpoint support and manage incidents through full lifecycleTroubleshoot hardware, OS, and device management issues and perform root cause analysisHandle onboarding/offboarding and device provisioning activitiesSupport and maintain Microsoft Intune, Entra ID, and Microsoft 365 servicesConfigure policies, compliance rules, and configuration profiles; monitor endpoint complianceAssist with device lifecycle management and deployment processesPackage, test, and deploy software applications and updatesTroubleshoot application deployment issues and support lifecycle managementValidate configurations, pilot deployments, and contribute to process improvementsCreate and maintain technical documentation and share knowledge within the teamRequisitos principales4+ years in Endpoint Management, IT Operations, or advanced IT Support xhfqzwm Experience with Microsoft Intune and endpoint management solutionsKnowledge of software packaging and application deploymentStrong troubleshooting and analytical skillsUnderstanding of endpoint security and compliance conceptsBasic PowerShell knowledge (advantage)Strong communication and customer service skillsFluent English (C1/C2)Strong communicationCustomer service orientationAnalytical/problem-solving mindsetMicrosoft IntuneEntra IDMicrosoft 365 services

documentation and share knowledge within the teamRequisitos principales4+ years in Endpoint Management, IT Operations, or advanced IT Support xhfqzwm Experience with Microsoft Intune and endpoint management solutionsKnowledge of software packaging and application deploymentStrong troubleshooting and analytical skillsUnderstanding of endpoint security and compliance conceptsBasic PowerShell knowledge (advantage)Strong communication and customer service skillsFluent English (C1/C2)Strong communicationCustomer service orientationAnalytical/problem-solving mindsetMicrosoft IntuneEntra IDMicrosoft 365 services