NetSuite ERP and Coupa Business analyst

We are seeking a Senior Business Analyst with strong hands-on experience in NetSuite ERP and Coupa to support and optimize business processes across Finance, Procurement, Supply Chain, and R&D operations within a pharmaceutical environment. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring system solutions are compliant, scalable, and aligned with regulatory requirements.

KEY RESPONSIBLIITIES

Business Analysis & Stakeholder Engagement

• Partner with Finance, Procurement, Supply Chain, and Compliance teams to gather, analyze, and document business requirements.
• Translate business needs into functional specifications for NetSuite and Coupa implementations and enhancements.

• Lead process mapping, gap analysis, and future-state design initiatives. NetSuite (ERP)

• Serve as a functional expert for NetSuite modules including: o Financials (GL, AP, AR, Fixed Assets) o Procure-to-Pay (P2P) o Order-to-Cash (OTC) o Inventory & Supply Chain

• Configure and support workflows, saved searches, reports, roles, and permissions.
• Support integrations with Coupa, banking systems, and third-party applications.
• Assist with month-end, quarter-end, and audit activities.

Coupa (Procurement & Spend Management)

• Act as a hands-on functional lead for Coupa: o Requisitions, PO, Invoicing, Expenses, and Supplier Management

• Troubleshoot integration issues between Coupa and NetSuite.
• Drive process improvements to enhance P2P efficiency and controls.

Compliance & Validation (Pharma / Life Sciences)

• Ensure systems and processes align with SOX, GxP, and internal controls.
• Support system validation documentation (e.g., requirements, testing, traceability).
• Participate in audits and inspections as needed.

Testing, Deployment & Support

• Lead UAT planning and execution, defect management, and sign-off.
• Develop training materials and conduct end-user training.
• Provide post-go-live support and continuous improvement.

Ideal Profile (Must-Haves)

• Bachelor’s degree in Business, Finance, Information Systems, or related field.
• 7+ years of experience as a Business Analyst, preferably in pharma or life sciences.
• Hands-on functional experience with NetSuite ERP (minimum 3-5 years).
• Hands-on experience with Coupa (Procurement, Invoicing, Expenses).
• Strong understanding of Finance and Procure-to-Pay processes.
• Experience with system integrations (NetSuite-Coupa strongly preferred).

• Excellent documentation, communication, and stakeholder management skills. Preferred Qualifications (Nice-to-Haves)

• Experience in public or pre-IPO pharmaceutical/biotech companies.
• Knowledge of GxP, SOX, and validation frameworks.
• NetSuite or Coupa certifications.
• Familiarity with middleware (e.g., Workato, Boomi).

Key Competencies

• End-to-end ERP & P2P process expertise
• Strong analytical and problem-solving skills
• Ability to manage multiple initiatives in a fast-paced environment
• Detail-oriented with a strong compliance mindset
• Excellent written and verbal communication, Acceptance Testing, Analysis Skills, Banking Services, Billing, Biology, Biotech and Pharmaceutical, Bug Tracking/Defect Management, Business Analysis, Communication Skills, Continuous Improvement, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Expense Management, Finance, Financial Systems, Gap Analysis, GxP, Identify Issues, Information Technology & Information Systems, Middleware, NetSuite, NetSuite ERP, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Procure to Pay/Purchase to Pay (P2P), Procurement Management, Purchasing/Procurement, Regulatory Requirements, Research & Development (R&D), Sarbanes-Oxley Act (SOX), Supply Chain, Support Documentation, System Integration (SI), System Validation, Technical Training, Test Requirements, Traceability, Validation Documentation, Vendor/Supplier Management, Writing Skills