Application Support

UST is searching for an Application Support who will work analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

What You’ll Do

• Involve in critical production issue troubleshooting and responsible for triaging and engaging other technical teams in recovering the application to steady state within SLA

• Coordinating emergency releases, resolving issues in SWAT calls, Root Cause Analysis, tracking production issue tickets in SNOW.

• Responsible for weekend validations, server patching, server migration coordination, presentation of weekly reports & Monthly status to Management, Asset tool development/maintenance

• Awareness of GBD, privacy and compliance issues.

• Regular interactions with the Anthem SME (subject matter experts), Database administrators, Network Administrators, Firewall administrators, IBM administrators, Application Users to ensure smooth running of the applications.

• Preparing instructions and validation documents for Maintenance activities to make sure all the systems are brought up properly after the maintenance

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• Splunk

• Java API analysis

• Apigee

• Microservices

• OAuth

• SSL

• Java

• SNOW (ServiceNow)

• Datadog

• AWS

• Incident Analysis and management experience

• Web services monitoring

• API monitoring

• Excellent oral and written communication skills

• Ability to clearly articulate thoughts and ideas both verbally and in written form

• Ability to communicate with various levels of leadership regarding technical strategy, direction, risks and issues

• Demonstrated ability to effectively triage and diagnose performance issues in a production or test system across various technology stacks/platforms

$63,000-$95,000 life insurance, vision insurance, flexible benefit account, paid holidays, sick time, 401(k), retirement plan United States, Virginia, Richmond Sep 25, 2026 Role description, Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below., Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws., Compensation range: $ 63,000.00 to 95,000.00 per year

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .