Nursing Program Navigator (full-time/1950 hours/year/LTE) @ Any Northwood Tech Campus Location

The Nursing Program Navigator serves as a key student success professional dedicated to supporting prospective and current nursing students from early enrollment through program completion. This position provides personalized guidance, proactive outreach, and coordinated support to help students successfully navigate enrollment processes, academic requirements, program milestones, and college resources. Acting as a central point of contact, the Nursing Program Navigator collaborates closely with nursing faculty, advisors, counselors, admissions staff, and student support departments to remove barriers, strengthen student engagement, and promote persistence, retention, and completion.

This position requires a strong commitment to student success, excellent interpersonal and organizational skills, and the ability to build meaningful relationships with students, faculty, staff, and community partners in support of successful course and program completion. This position reports to the Dean of Nursing. Schedule: This position offers a flexible Monday through Friday schedule, with occasional weekend coverage based on events and student needs.

This is an LTE position with grant funding through September 30, 2027. Responsibilities Actively embody and promote Northwood Tech’s Values:

• Collaboration - Value relationships that enhance learning and promote economic development.
• Innovation - Embrace the latest theories and technologies to support student and community success.
• Excellence - Prioritize high quality education, services, and continuous improvement in a dynamic learning environment.
• Community - Value our deep connections to our communities by working together to provide solutions through student success.
• Support - Empower individuals by supporting their success with quality experiences and services designed to meet their needs.
• Integrity - Uphold honesty and accountability in a diverse, open, and ethical learning and working environment.
• Respect - Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.

Navigate students through course and program completion.

Provide direct assistance to prospective and current students

Serve as liaison between students and Collegewide departments, such as Student Finance, Admissions, Academic Support, etc.

Schedule and facilitate informational sessions, both on campus and virtually, for Nursing program students.

Complete grant administrative and reporting activities as assigned.

Serves as point of contact for nursing program students, providing personalized guidance through multiple communication channels and helping students navigate enrollment requirements, academic preparedness requirements, course placement, and the college experience through various communication channels

Collaborate with program counselors, pre-core nursing advisor, and ATI Launch/Admissions coordinator to support nursing students’ successful transition into core program courses

Assess student and college needs, and collaborate to adapt services, resolve issues and connect students with appropriate college resources and support services

Build strong relationships with students, nursing faculty, college staff, and other institutional stakeholders by maintaining a consistent presence, initiating dialogue, and connecting students to appropriate resources

Identify gaps in support and collaborate with others to develop strategies to increase course and program completion

Holds regular hours to support students in accessing college support resources

Collaborate with institutional and community stakeholders by participating in appropriate meetings, including but not limited to the ADN Strategic Enrollment Management Team

Proctor exams

Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives

Other duties as assigned

• Bachelor’s degree in related field or equivalent*
• Two years related work experience
• One year supervisory/leadership experience or equivalent**

*Equivalent educational/occupational experience may be an Associate degree in a related field plus four years of additional related work experience may be considered in lieu of the bachelor’s degree.

**One additional year of related work experience may be considered in lieu of supervisory/leadership experience.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively both written and verbally
• Ability to contribute to a team environment while maintaining accountability and motivation in self and others
• Strong customer service skills that focus on diversity, community, and continuous quality improvement
• Problem-solving skills that employ critical thinking
• Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
• Ability to obtain driver’s license and insurance coverage in accordance with College policy

Preferred Qualifications:

• Demonstrated knowledge of research based best practices in academic advising and student success
• Experience participating in student success initiatives or retention focused programs

FY27 Salary - Grade K - $30.73 / hour, Medical, Dental, Vision Health Savings Account/Flexible Spending Account Long Term/Short Term Disability Life Insurance Wisconsin Retirement System 403(b)/457(b) Retirement Savings Paid Holidays Paid Leave Close Date