Trade Support Analyst

This role is an Operations Analyst within the U.S. DWS Investment Operations team in Jacksonville, Florida, responsible for performing various trade support functions and working closely with the Portfolio Management and Trading teams.

As an Analyst on the Trade Support desk, you will be responsible for post-execution trade lifecycle processes across products such as MBS, Money Market, Fixed Income, and Equities, including trade confirmation, settlement, and exception management. The team processes an average of approximately $35 billion in high-value trades per day, resulting in a significant level of financial and operational risk, including Treasury Market Practices Group (TMPG), fail claims and potential overdrafts at custodian banks.

This role requires close daily collaboration with Portfolio Managers, Traders, and global Operations teams, serving as a trading assistant in an operational support capacity. The Analyst must be able to work effectively in a fast-paced environment, manage competing priorities, and resolve time-sensitive issues promptly.

Responsibilities:

• Support the Fixed Income, Equities, and Liquidity Management desks with trade matching, transmission, confirmation, and settlement activities.
• Liaise among Trading, Portfolio Management, brokers, and custodians to ensure complete and accurate trade-date, T+0 risk mitigation.
• Monitor the Aladdin Trading System Dashboard daily to identify new trades and ensure they are confirmed accurately and promptly.
• Monitor SWIFT transmissions and the SMF Pending Queue in Aladdin daily to identify and resolve potential message failures that could result in failed trades.
• Prepare and execute required daily and monthly reports.
• Communicate effectively with custodians regarding trade settlement, exceptions, and other operational matters.
• Analyze existing processes and identify opportunities to implement automation through artificial intelligence or other technology solutions to reduce operational risk and improve efficiency.
• Participate in working groups to investigate and resolve operational breaks, recurring issues, and process inefficiencies.
• Identify, investigate, and effectively communicate system issues to service providers, including BlackRock Solutions.
• Develop, maintain, and periodically review Desktop Procedures in accordance with the established control framework.

• Bachelor’s degree or two to three years of relevant financial industry experience.
• Experience with, or a strong understanding of, fixed-income instruments such as MBS, Money Market Products, and Municipal Bonds.
• Strong understanding of the end-to-end trade lifecycle.
• Ability to demonstrate leadership and confidently discuss trade-related topics with business stakeholders.
• Ability to work productively and collaboratively with others across regional and functional teams.
• Excellent client service, analytical, and problem-solving skills.
• Experience with the Aladdin platform or a strong understanding of trade lifecycle processing, trade confirmation messaging, SWIFT and Aladdin Data Exchange (ADX) trade messages, and static data mapping.
• Strong understanding of BlackRock Query Language (BQL) and its application within Settlement Instruction templates and trade-routing configurations.
• Ability to investigate and resolve complex Portfolio Manager investable cash discrepancies to support timely investment decisions.
• Ability to establish and maintain effective working relationships with clients, brokers, custodians, accounting teams, BlackRock, and other relevant vendors and service providers.

Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment.

We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’.

As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career.

Read more about DWS and who we are here., At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves sand it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone., DWS’ Hybrid Working model is designed to find the right balance between in-person collaboration and engagement in the office, which is core to our working culture, and working from home. Each business group varies on the split between time spent in the office and at home, but this will be discussed and made clear as part of your application and interview process. We will continue to review and evolve our working environments and methods to ensure that we are working in the best way possible for our people.

If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you.

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We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.