Epic Wisdom Analyst

• Configure, build, and maintain the Epic WISDOM module to support dental operations and workflows.
• Partner with dentists, hygienists, and clinical staff to gather requirements and translate them into effective system solutions.
• Perform system testing, validation, and troubleshooting for upgrades, patches, and new implementations.
• Develop reports, dashboards, and workflows that improve efficiency and patient experience.
• Ensure compliance with HIPAA and organizational policies for patient data security.
• Collaborate with other Epic teams (Cadence, Resolute, MyChart, etc.) to support integration and cross-module workflows.
• Provide go-live and post-go-live support, including training and end-user assistance.
• Document workflows, build changes, and maintain system-related knowledge base.

We are seeking a skilled Epic Wisdom Analyst to support our Dental and Oral Health applications. The ideal candidate will have proven experience in Epic WISDOM build, configuration, and optimization, with a strong understanding of clinical workflows and integration with other Epic modules., * 3+ years of experience as an Epic Analyst, with at least 1-2 years specializing in Epic WISDOM.

• Epic WISDOM Certification (required).
• Strong understanding of dental/oral health workflows.
• Experience with clinical documentation, scheduling, and billing workflows in Epic.
• Ability to perform system testing, troubleshoot issues, and deliver end-user support.
• Excellent communication, problem-solving, and stakeholder management skills., Analysis Skills, Billing, Clinical Study Publications, Communication Skills, Customer Support/Service, Dentistry, Epic Cadence (Scheduling), Epic Certification, Epic MyChart, Epic Resolute (Patient Accounting), Epic Systems, Epic Wisdom (Dental), HIPAA (Health Insurance Portability and Accountability Act), Healthcare Software, Help Desk, Information/Data Security (InfoSec), Knowledge Base, Maintain Compliance, Operational Support, Patient Care, Problem Solving Skills, Reporting Dashboards, Reporting Skills, Requirements Management, Software Patches, System Test, System Validation, Systems Maintenance, Testing