Marketing Platform Administrator- Salesforce

Be an Early Applicant Remote Hiring Remotely in US Senior level Remote Hiring Remotely in US Senior level Administer and improve Salesforce Marketing Cloud Engagement, including configuration, governance, integrations, data pipelines, segmentation, automations, exports, documentation, security, and role management. Translate stakeholder requirements into scalable solutions, support platform roadmap planning, collaborate with development and IT teams, and enable marketing operations through reliable marketing technology capabilities., Lifeway is seeking a Senior Marketing Platform Administrator to serve as the in-house subject matter expert for Salesforce Marketing Cloud Engagement, driving the strategy, configuration, and continuous improvement of our marketing technology stack. In this role, you will bridge technical platform administration with real business impact - designing scalable solutions, managing critical integrations, and enabling marketing teams to reach and serve the Church more effectively. You will work cross-functionally with development, IT, and business stakeholders in an agile environment where your expertise shapes the platform roadmap from requirements through delivery., * Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work

• Limited travel: 2-4 times per year, typically overnight
• Serve as the primary administrator for Lifeway’s marketing platform (currently Salesforce Marketing Cloud Engagement), owning configuration, maintenance, and governance
• Build and enhance platform features including contact suppression automations, unsubscribe workflows, data lookup toolsets, and audience segmentation capabilities
• Manage integrations between the marketing platform and connected systems including Salesforce Sales Cloud, Salesforce Service Cloud, Form.io, and Snowflake
• Configure and maintain data ingestion pipelines that power audience building and segmentation at scale
• Lead requirements gathering sessions with stakeholders and translate business needs into scalable, best-practice platform solutions
• Collaborate cross-functionally with development teams to integrate the marketing platform with websites and coordinate a custom preference center
• Configure and maintain data export processes that support reporting, analytics, and data backup strategies
• Proactively monitor platform release updates, security reviews, and health checks to surface new opportunities and flag necessary adjustments
• Create and maintain technical documentation and communicate platform changes to trainers, end users, and stakeholders
• Contribute to platform roadmap planning, sprint ceremonies (standups, backlog grooming, kickoffs, and retros), and coordinate SSO and role management with IT Operations and Security, Leads complex, multi-workstream product initiatives as a principal Product Owner. Owns product vision, strategy, backlog integrity, prioritization, and Scrum team alignment. Coordinates Product, Engineering, Design, Delivery, and other stakeholders; improves execution discipline, transparency, and outcome tracking. Stabilizes programs with fragmented ownership or elevated delivery risk while ensuring customer and business requirements are addressed. Requires substantial Product Owner or Senior Product Manager experience, preferably in payments or financial services., Leads revenue recognition, billing, accounts receivable, collections, audit readiness, and financial controls. Owns ASC 606 compliance, billing systems, process automation, AI-enabled accounting improvements, reporting, and cross-functional alignment. Manages and mentors the accounting team while supporting scalable revenue operations and public-company readiness. Top Skills: Ai-Enabled Automation ToolsAsc 606GaapExcelMicrosoft OutlookMicrosoft WordNetSuiteOracleSAP

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Bachelor’s degree in Computer Science, Information Systems, or a related field, required

Master’s degree in Computer Science, Information Systems, or a related field, preferred

Advanced graduate degree (PhD, etc.), not required

Skills, Knowledge, & Experiences, required

• Ability to travel to the Middle Tennessee area 2-4 times annually for team gatherings
• 5+ years of hands-on experience administering Salesforce Marketing Cloud Engagement or a comparable enterprise marketing platform
• 2+ years of experience with Salesforce Sales Cloud or another CRM platform
• Proficiency in SQL for complex joins, data normalization, and segmentation queries
• Familiarity with Server-Side JavaScript and Cloudpages for connecting REST and SOAP APIs Strong analytical and problem-solving skills with a track record of delivering practical, durable solutions
• Ability to collaborate effectively across technical and business teams in a cross-functional environment
• Strong organizational skills with the ability to manage multiple priorities in an agile sprint environment

Actively involved in an evangelical Christian church

Skills, Knowledge, & Experiences, preferred

• Experience with AMPScript for dynamic content and personalization within Salesforce Marketing Cloud
• Familiarity with Snowflake or other cloud data warehouse platforms
• Experience configuring single sign-on (SSO) integrations and managing platform roles and permissions, Leads revenue recognition, billing, accounts receivable, collections, audit readiness, and financial control operations. Ensures ASC 606 and GAAP compliance, manages billing platforms and ERP integrations, drives automation and AI adoption, develops scalable processes, partners cross-functionally, reports financial metrics, and supervises accounting staff. Requires extensive revenue accounting and billing experience in SaaS or software, management expertise, and strong technical accounting knowledge. Top Skills: Ai-Enabled Accounting Automation ToolsBilling PlatformsErp SystemsExcelMicrosoft OutlookMicrosoft WordNetSuiteOracleSAP

Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and parental leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.

Learn more about our culture at team.lifeway.com/culture-code

This is a remote position in the U.S. with occasional travel to Nashville for in-person team gatherings. #LI-Remote